Summary
Overview
Work history
Education
Skills
Languages
Hobbies and Interests
Timeline
Generic

ALAA BALASIM

London,United Kingdom

Summary

Highly ambitious and qualified sales assistant that takes pleasure in working in a busy environment and looks forward to meeting and working with new people while taking on new responsibilities. Customer-focused with great communication skills to be able to offer expert advice and recommendations on products specific to customers' needs. Takes pride in studying STEM subject and enthusiastic about helping educate others to achieve their academic goals. I particularly enjoy the mathematic problem solving side of Drug Development Science. Some background experience in privately tutoring neighbours' kids.

Overview

3
3
years of professional experience

Work history

Private Tutoring

Self Employed
London
08.2023 - Current
  • Helped prepare tutees for the start of their academic term.
  • Used online resources and libraries to plan efficient lessons.
  • Identified areas where tutee struggled and took time to explain and practice concept until they were comfortable.
  • Provide homework assistance and mark practice material I provide them with.

Brand Representative

Hollister Co.
London
06.2023 - Current
  • Communicated product value, quality and style to educate and entice potential customers.
  • Engaging customers of all ages to ensure they have a comfortable experience.
  • Worked energetically to maintain efficient operations during peak trading hours.
  • Received and processed product returns.
  • Shelved and merchandised new products in visually appealing, organised displays to engage customers.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Accepted and processed cash, cheque, card and mobile payments.
  • Managed till operations by promptly and precisely scanning items, processing payments and issuing receipts.

Sales Assistant

Fanatics, Inc
09.2022 - 03.2023
  • Helped in preparing stock for shops around Wembley Stadium.
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
  • Strategically arranged and displayed new season merchandise to promote and maximise sales.
  • Maintained spotless store presentation through regular cleaning, organising and tidying.

Sales Assistant

Scooter World Ltd
04.2021 - 09.2022
  • Swiftly adapted and educated myself when placed outside my comfort zone with products and terms I had no prior knowledge about.
  • Quickly picked up and memorised refund and exhange policies, payment policies, security procedures and stayed on top of current promotions.
  • Played a vital role in day-to-day business operations, including product sales by highlighting the distinctive qualities of each specific product.
  • Multitasking such as answering the phone and helping with queries while managing stock/ stocking shelves.
  • Dealing with large sum transactions with customers and suppliers
  • Acknowledged and resolved customer questions and concerns to encourage decision-making and reduce hesitancy or fear.

Education

Master of Science - Drug Development Science

Kings College London
London
09/2023 -

Bachelor of Science - Pharmacology

Kingston University
London
09/2020 - 06/2023

A-Levels - Mathematics, Biology, Chemistry

Twyford Church of England High School
London
09/2018 - 06/2020

Skills

  • Ability to Multitask
  • Ability to Work Under Pressure and Make Decisions
  • Leadership Skills
  • Ability to Work in a Team and Problem Solve
  • Superb Time Management
  • Reliable and Punctual
  • Extremely Organised
  • Microsoft Office, Excel, SPSS

Languages

English
Native
Arabic
Native

Hobbies and Interests

  • I am a Chess Club Member.
  • I'm a Self Taught Pianist.
  • I Enjoy Crocheting.

Timeline

Private Tutoring

Self Employed
08.2023 - Current

Brand Representative

Hollister Co.
06.2023 - Current

Sales Assistant

Fanatics, Inc
09.2022 - 03.2023

Sales Assistant

Scooter World Ltd
04.2021 - 09.2022

Master of Science - Drug Development Science

Kings College London
09/2023 -

Bachelor of Science - Pharmacology

Kingston University
09/2020 - 06/2023

A-Levels - Mathematics, Biology, Chemistry

Twyford Church of England High School
09/2018 - 06/2020

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ALAA BALASIM