Al Mahmud
London,Greater London
Summary
Organised and proactive professional with experience as an International Sales Executive in a fast-paced distribution environment. Skilled in managing client communication via email and phone, coordinating orders and schedules and maintaining accurate records using Excel. Strong ability to multitask, resolve issues efficiently and ensure smooth day-to-day operations. Now seeking to transition into an Account & Office Manager role where I can take ownership of administrative processes and support business growth.
Overview
2
2
years of professional experience
Work history
International sales executive
Xenon Distribution Ltd.
London, Greater London
2025.10 - 2026.03
- Managed daily communication with international and Local clients via email and phone, ensuring strong relationships and timely responses.
- Coordinated orders, deliveries and schedules to maintain smooth operations and meet deadlines
- Maintained accurate records of client data, orders, and transactions using Excel.
- Handled customer queries and complaints, providing quick and effective solutions.
- Monitored order progress and followed up proactively to prevent delays.
- Supported administrative task as needed.
- Managed multiple client accounts independently in fast-paced environment.
Hospitality Team Member
Greene King PLC (The Albert)
London, Greater London
2023.09 - 2025.08
- Managed end-to-end planning and coordination of events, ensuring smooth execution from booking to completion.
- Handled client enquiries via email and phone, confirming event details, requirements and schedules.
- Coordinated bookings and reservations to avoid conflicts and maximise capacity.
- Monitored event timelines and ensured all arrangements were delivered on time and to client expectations.
- Resolved client issues or last-minute changes efficiently, maintaining a high level of customer satisfaction.
Education
Master of Science - Purchasing Logistics and Supply Chain Management
University of Bedfordshire
Luton 06/2023 - 07/2025
Bachelor of Business Administration - Management
National University, Bangladesh
Dhaka 03/2016 - 07/2021
Skills
- Client Communication (Email & Phone)
- Office Administration & Coordination
- Scheduling & Task Management
- Microsoft Excel & Data Tracking
- Problem Solving & Issue Resolution
- Time Management & Multitasking
- Team Coordination & Support
- Attention to Detail
Languages
English
Fluent
Bengali
Fluent
Timeline
International sales executive
Xenon Distribution Ltd.
2025.10 - 2026.03
Hospitality Team Member
Greene King PLC (The Albert)
2023.09 - 2025.08
Master of Science - Purchasing Logistics and Supply Chain Management
University of Bedfordshire
06/2023 - 07/2025
Bachelor of Business Administration - Management
National University, Bangladesh
03/2016 - 07/2021