AKSHITA SINGH

Gained extensive expertise in managing human resources and enhancing guest services.

Adept at handling and solving problems to maintain a productive work environment and guest experience

Handled internal and external communication with guests via email and telephone.

Effectively participated in setting goals, forecasting, and planning for smooth property operations.

• Supported prospect students from various parts of the world with their admission-related queries.
• Clearing Ambassador, responsible for taking clearing applications and handing out offer letters to qualifying students
• Managing critical data of the current students and prospects as well as operating with UCAS
• Providing adequate information about courses and entry requirements to prospective students, both nationally and internationally
• Providing non-academic support to the current students at the university to enhance their experience
• Leveraged interpersonal skills, communication skills, data handling and worked on CRM

• Worked as lead content curator at the media platform to manage and improve branding of the app-based product as well as to maintain positive public relation
• Managed content across all platforms, including emails and social media, addressing public concerns, complains and regulating content
• Developed month-by-month content strategy across key product milestones
• Conducted Consumer and market research to decipher target audience, their needs, and habits

• Worked at the content strategist responsible for researching and developing certified educational content for professionals in managerial field with experience
• Created educational courses in the field of management and business for working professional
• Carried out research, drafted course modules, and shot educational videos with subject matter experts
• Conducted seminars as well as qualification exams for professionals enrolled in for courses