Summary
Overview
Work history
Education
Skills
Languages
Accomplishments
Computer Skills
Timeline
Generic
AKSHAY SHINGNE

AKSHAY SHINGNE

Heaviley,Stockport

Summary

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

15
15
years of professional experience
5
5
years of post-secondary education

Work history

Branch Service Officer

Saraswat Co-Operative Bank
Nagpur, India
11.2018 - 11.2024
  • Conducted day-to-day operations efficiently and accurately.
  • Acquired new skills rapidly, enhancing workflow productivity.
  • Successfully met deadlines while completing all required tasks.
  • Managed over 50 customer calls per day.
  • Increased Sales by 10%
  • Engaged with customers professionally, resolving issues effectively.
  • Supported team dynamics through respectful collaboration.
  • Produced clear documentation using Microsoft Word and other tools.
  • Achieved operational targets with precision in task execution.
  • Maintained confidentiality of client information, ensuring strict adherence to data protection laws.
  • Executed banking functions including cash handling and cheque processing diligently.
  • Addressed customer queries promptly to resolve issues quickly.
  • Suggested additional products and services matching customer needs.
  • Followed up with customers to build long-lasting relationships and boost business opportunities.
  • Support team for processing and disbursement of loans.
  • Coordinated office operations by handling phone inquiries, managing correspondence.
  • Managed incoming calls for efficient handling of enquiries and complaints.

Computer Instructor

PRABHA COMPUTER POINT
Nagpur, India
01.2015 - 12.2017
  • Teaching HTML Language.
  • Managed MS-office Batches.
  • Support Assembling Computers.
  • Software and OS Installation.
  • Encouraged active participation from all students, promoting an inclusive learning environment.
  • Reinforced basic computer skills through regular practice sessions.

Store Manager

Ajinkya Stationers and Computers
Nagpur, India
04.2010 - 11.2014
  • Resolved customer complaints to protect store reputation and enhance consumer relationships.
  • Managed staff rosters to ensure optimal coverage during peak hours.
  • Increased sales by 20%
  • Handled cash transactions accurately, minimising discrepancies at the till.
  • Maintained organised stock room for easy accessibility of goods.
  • Boosted store reputation through meticulous product presentation and customer service.
  • Monitored inventory levels consistently to prevent shortages or overages.
  • Negotiated contracts with suppliers for cost-effective procurement of merchandise.
  • Sold stationery products, addressing customer queries regarding internet services.

Education

Post Graduate Diploma - Commerce Computer Application

Kamla Nehru Mahavidyalaya
Nagpur,Maharashtra, India
06.2013 - 07.2014

Bachelor of Commerce - Computer Application

Dhanwate National College
Nagpur,Maharashtra,India
07.2010 - 07.2013

Certificate Course - Information Technology

Maharashtra State Board
Nagpur,Maharashtra,India
06.2009 - 07.2010

Skills

  • Administrative Efficiency
  • Confidentiality Maintenance
  • Telephone Etiquette
  • Customer Service
  • Problem-solving
  • Communication skills
  • Leadership
  • Calm under pressure

Languages

English
Marathi
Hindi

Accomplishments

    · Employee of the year Star Award 21-22

    · T20 Award in March-2024

    · Reward and Recognition

    · Business Achievement Certificates

Computer Skills

· HTML

· Visual Basic

· C-Language

· MS-Office

Timeline

Branch Service Officer

Saraswat Co-Operative Bank
11.2018 - 11.2024

Computer Instructor

PRABHA COMPUTER POINT
01.2015 - 12.2017

Post Graduate Diploma - Commerce Computer Application

Kamla Nehru Mahavidyalaya
06.2013 - 07.2014

Bachelor of Commerce - Computer Application

Dhanwate National College
07.2010 - 07.2013

Store Manager

Ajinkya Stationers and Computers
04.2010 - 11.2014

Certificate Course - Information Technology

Maharashtra State Board
06.2009 - 07.2010

Similar Profiles

Create profile
AKSHAY SHINGNE