Summary
Overview
Work history
Education
Skills
Timeline
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Akshay Mohan

Grays,Thurrock

Summary

Proven leader with over six years of trusted team leadership, recognised for consistently delivering exceptional performance and leveraging technology to streamline operations. Known for fostering strong relationships with colleagues and managers, while maintaining a focus on achieving key business goals.

Overview

11
11
years of professional experience

Work history

Team Lead- Associate Pool

Amazon
Tilbury
11.2024 - Current
  • Actively resolved on-the-floor issues, ensuring minimal disruptions to operations while maintaining a strong focus on meeting customer expectations.
  • Played a critical role in stabilising operations during challenging periods, such as system changes or FC disruptions, by maintaining team morale and focusing on saving shipments.
  • Coordinated with other departments, including outbound, inbound, and problem-solve teams, to ensure smooth and efficient operations.
  • Ensured a safe working environment by rigorously enforcing safety standards, conducting regular audits, and actively participating in safety committee initiatives.
  • Utilized strong communication and interpersonal skills to foster a positive work environment and resolve conflicts effectively.

Process Guide

Amazon
Tilbury
06.2019 - Current
  • Integrated the "Move Items" operation into the Process Guide team, reducing CPT process time by 30% in AFE, also minimising the need to use additional associates thereby saving indirect hours.
  • Played a pivotal role as a Process Guide during Prime 2024, driving LCY2 to surpass its shipment target by processing 908,000 units in 24 hours, exceeding the 780,000 goal and ranking top 3 globally. Also contributed significantly in handling 22.5 million units during Peak 2023, demonstrating strong leadership and operational efficiency under high-pressure conditions.
  • Led and motivated numerous teams to achieve daily operational targets and maintain high levels of productivity.

Jam Buster

Amazon
Tilbury
06.2019 - Current
  • Maintained excellent communication with the RME and flow leads to minimise downtime caused by jams in the tote and tray sorter, thereby enhancing pack throughput.
  • Proactively cleared all jams caused by shipments, ensuring a prompt response to high-level jams to prevent delays in auto slam operations.
  • Skilled in utilising and interpreting SCADA systems to support operational flow and maintain high efficiency throughout the shift.

Auditor

RGIS
London
01.2018 - 07.2018
  • Conducted audits using advanced technology, ensuring accurate counting and inventory management for various clients.
  • Demonstrated attention to detail and precision in fast-paced and demanding environments.

Sales Representative

Winter Wonderland and Waiter Jobs
London
01.2015 - 01.2018
  • Provided excellent customer service and maintained a high standard of professionalism in all interactions.
  • Developed strong multitasking abilities and thrived in challenging work environments.

Education

10 A- C's in GCSE. - undefined

Rokeby School
05.2014 - 06/2015

NVQ Level 3 - B.SC Finance with Accounting

Angelia Ruskin University
London
09/2025 -

A levels in Biology, Chemistry and Maths -

The Petchey Academy
01.2015 - 01/2017

Skills

  • Proficient in Microsoft Office for everyday tasks
  • Adept at peer training and coaching
  • Ability to adapt to changing priorities and delegate tasks efficiently to maximize team performance
  • Logistical planning
  • Excellent problem-solving skills, with a proactive approach to identifying and addressing issues
  • Employee management

Timeline

Team Lead- Associate Pool

Amazon
11.2024 - Current

Process Guide

Amazon
06.2019 - Current

Jam Buster

Amazon
06.2019 - Current

Auditor

RGIS
01.2018 - 07.2018

Sales Representative

Winter Wonderland and Waiter Jobs
01.2015 - 01.2018

A levels in Biology, Chemistry and Maths -

The Petchey Academy
01.2015 - 01/2017

10 A- C's in GCSE. - undefined

Rokeby School
05.2014 - 06/2015

NVQ Level 3 - B.SC Finance with Accounting

Angelia Ruskin University
09/2025 -
Akshay Mohan