Summary
Work history
Education
Skills
Languages
Timeline
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Akshay Gautam

Akshay Gautam

Sarahan ,India

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

Work history

Industrial Trainee

Taj Ganges Varanasi
Varanasi , India
12 2018 - 05 2019
  • Shadowed senior team members to gain knowledge and skills.
  • Demonstrated strong problem-solving skills to overcome challenges.
  • Offered positive, supportive attitude within team environment to achieve KPIs.

Sr.GSA

Ramada by Wyndham kasauli
Solan, India
02 2021 - 10 2022
  • Delivered services to customer locations within target timeframes.
  • Increased customer satisfaction by resolving issues.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Delivered exceptional customer service by proactively listening to concerns and answering questions.
  • Successfully delivered on tasks within tight deadlines.

Supervisor

I.H.G voco
Ramnagar , India
11 2022 - 05 2024
  • Offered instruction, coaching and motivation for enhanced team morale.
  • Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery.
  • Maintained spotless and tidy working areas to create risk-free and productive environments.
  • Coordinated employee schedules and handled resource management to remove barriers to productivity.
  • Dealt with customer complaints and rectified product and service issues.
  • Motivated team through providing hands-on practical support to all members of staff on duty.
  • Logged daily activities and notable incidents during production shifts.
  • Trained new hires and set up mentoring relationships to drive team performance.

Education

10th Class -

J.N.V NAHAN
04/2014 - 05/2015

12th Class -

J.N.V BANIYA DEVI KUNIHAR
04/2016 - 05/2017

Hotel Management - Hotel Management

Shedes college of hotel management
06/2017 - 05/2020

Skills

  • Customer service
  • Excel expertise
  • Team supervision
  • Inventory oversight
  • Inspiring leadership
  • Workforce training

Languages

English
Advanced

Timeline

Industrial Trainee

Taj Ganges Varanasi
12 2018 - 05 2019

Sr.GSA

Ramada by Wyndham kasauli
02 2021 - 10 2022

Supervisor

I.H.G voco
11 2022 - 05 2024

10th Class -

J.N.V NAHAN
04/2014 - 05/2015

12th Class -

J.N.V BANIYA DEVI KUNIHAR
04/2016 - 05/2017

Hotel Management - Hotel Management

Shedes college of hotel management
06/2017 - 05/2020

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Akshay Gautam