Summary
Overview
Work History
Education
Skills
Languages
Timeline
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AKSHAY GANGADHARAN

Chelmsford

Summary

Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows and Mac systems. Proven skill in resolving problems quickly on first call.

Overview

1
1
year of professional experience

Work History

IT SUPPORT ENGINEER

Flipkart
01.2024 - 04.2024
  • Managed inventory of computer equipment, standardizing hardware configurations for ease of maintenance and scalability.
  • Optimized system performance, conducting routine checks and addressing potential issues before escalation.
  • Improved IT system performance by implementing proactive maintenance processes and timely upgrades.

Outdoor Catering Worker (PART TIME)

Marriot Hotel
01.2023 - 04.2024
  • Expedited service times through effective communication with chefs, servers, and event organizers.
  • Supported company growth by actively seeking new business opportunities at local networking events and trade shows.
  • Contributed to event success by skillfully arranging buffet tables and attractive food displays.

RECONSILATION ANALYST

HP
01.2023 - 01.2024
  • Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
  • Recommended process improvements to continually identify, analyze and fix constraints and challenges.
  • Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
  • Conducted workplace compliance training to reduce liability risks and operate effectively.

Education

Master of Science - SUPPLY CHAIN MANAGEMENT

ANGLIA RUSKIN UNIVERSITY
Chelmsford, United Kingdom
05.2025

Associate of Arts - INVESTMENT BANKING

IMARTICUS
BANGALORE
06.2023

Bachelor of Commerce - Computer Networking And Telecommunications

IHRD
PALAKKAD
06.2022

Skills

  • IT Asset Management
  • Email Administration
  • Desktop support
  • Mac systems
  • Data Recovery
  • Microsoft Outlook
  • Food safety knowledge
  • Waste Reduction Strategies
  • Buffet Management

Languages

Malayalam
Native language
English
Proficient
C2
Tamil
Proficient
C2

Timeline

IT SUPPORT ENGINEER

Flipkart
01.2024 - 04.2024

Outdoor Catering Worker (PART TIME)

Marriot Hotel
01.2023 - 04.2024

RECONSILATION ANALYST

HP
01.2023 - 01.2024

Master of Science - SUPPLY CHAIN MANAGEMENT

ANGLIA RUSKIN UNIVERSITY

Associate of Arts - INVESTMENT BANKING

IMARTICUS

Bachelor of Commerce - Computer Networking And Telecommunications

IHRD

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AKSHAY GANGADHARAN