Akshay Ete

Led daily operations, ensuring performance standards were met and exceeded

• Spearheaded initiatives achieving 15% increase in revenue growth
• Conducted training for new hires, focusing on policies and customer service excellence
• Monitored inventory levels and collaborated with management to optimize stock
• Ensured exceptional customer experiences through effective communication and problem resolution
• Enforced quality and hygiene standards in food preparation and service
• Conducted regular inspections to ensure compliance with health and safety regulations
• Collaborated with marketing team to promote special offers and increase sales

• Greeting and seating guests in hospitality suites, ensuring everyone feel welcomed and valued
• Delivering exceptional table service in VIP areas, including food and beverage provision
• Assisting with event coordination, such as dining experiences and corporate events
• Adhering to health and safety regulations at all times
• Supporting operational procedures, including pre-event briefings and post-event feedback sessions
• Acting as brand ambassador for Liverpool Football Club by upholding its values and professionalism

• Supervise daily operations to ensure smooth functioning of shifts
• Lead and motivate a team of staff, providing training and support to enhance performance
• Address customer inquiries and resolve complaints promptly to maintain high satisfaction levels
• Coordinate with kitchen and front-of-house staff to ensure timely service and order accuracy
• Monitor inventory levels and place orders to prevent stock shortages
• Conduct cash handling and end-of-day reconciliation processes

• Built strong client relationships, understanding their needs, and providing customized solutions
• Exceeded sales targets through upselling and cross-selling
• Collaborated with marketing and product development to align with market demands
• Conducted strategic planning, detailed market analysis, and proactive client engagement to maintain competitive advantage and customer loyalty