AKSHANA MANIVANNAN
London,United Kingdom
Summary
A hardworking and ambitious Biological Sciences student at the University of Brighton with a strong foundation in time management, organisation, and communication. I am self-motivated and capable of working under pressure. Through previous customer-facing roles, I have developed excellent problem-solving skills and a proactive approach to teamwork. I am eager to leverage my skills in a dynamic professional environment and take on new challenges.
Overview
7
7
years of professional experience
Work History
Customer service representative
Sainsburys
Wimbledon, Merton
06.2024 - Current
- Deliver excellent customer service by assisting shoppers with inquiries and purchases.
- Process transactions efficiently at the checkout, ensuring accuracy efficiency.
- Maintain store presentation and stock levels through restocking and merchandising.
- Handle over 20 customer complaints a day professionally, providing effective solutions.
- Work collaboratively with colleagues to ensure customer satisfaction.
- Trained new hires for improved productivity and efficiency on the job floor.
Vaccine Assistant
Hilton Pharmacy
London
09.2020 - 02.2021
- Assisted the Pharmacist at the Vaccine Centre
- Greeting over 100 patients a day and checking them in for appointment
- Booking appointment for future vaccine
- Using database to record patients vaccine status
- Providing vaccine confirmation card
Pharmacy Assistant Temporary
Hilton Pharmacy
Morden, UK
09.2020 - 10.2020
- Working on the front desk/counter dealing with customers/patients
- Dispenses prescription medication and other medical products to patients under direction of licensed pharmacist
- Carried out administrative duties, including answering phones, and inputting prescription orders and dealt with sales transaction
Receptionist - Part time
Hilton Pharmacy
05.2018 - 09.2018
- Greeting visitors/patients and directing them to the appropriate room, person or team
- Booking Appointment for patients
- Keeping the reception area tidy and ensuring reading materials are available
- Answering telephone calls whilst dealing with patients
- Dealing with incoming and outgoing posts
Education
Bachelor of Science - Biological Sciences
University of Brighton
Brighton, Brighton and Hove 09/2022 -
A-Levels - Biology, Chemistry, Psychology
Old Palace High School
London 06/2020 - 06/2022
GCSEs -
Old Palace of John Whitgift Girls School
London 09/2018 - 06/2020
Skills
- Time management
- Organisation
- Punctuality
- Communication
- Problem solving
- Creativity
- Adaptability
- Pressure handling
Languages
Tamil
Fluent
English
Fluent
References
References available upon request.
Timeline
Customer service representative
Sainsburys
06.2024 - Current
Vaccine Assistant
Hilton Pharmacy
09.2020 - 02.2021
Pharmacy Assistant Temporary
Hilton Pharmacy
09.2020 - 10.2020
Receptionist - Part time
Hilton Pharmacy
05.2018 - 09.2018
Bachelor of Science - Biological Sciences
University of Brighton
09/2022 -
A-Levels - Biology, Chemistry, Psychology
Old Palace High School
06/2020 - 06/2022
GCSEs -
Old Palace of John Whitgift Girls School
09/2018 - 06/2020
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