AKRAM MUSSA
Summary
Reliable and efficient in handling various tasks with precision. Strong communication and teamwork skills, always willing to help colleagues and contribute to positive a positive work environment. Quick learner with a proactive approach to problem-solving, ensuring smooth operations and customer satisfaction. Ready to bring energy and dedication to support warehouse operations.
Overview
2
2
years of professional experience
Work History
Cinema Team Member
Vue Cinema
London
2025.09 - 2026.04
- Delivered a consistently high standard of customer service, welcoming guests and ensuring a positive cinema experience from entry to exit.
- Handled customer enquiries, complaints, and requests promptly and professionally, resolving issues to maintain guest satisfaction.
- Operated ticketing and concessions systems accurately, processing sales and managing cash and card transactions efficiently.
- Maintained cleanliness and presentation of screens, foyer, and concessions areas in line with Vue standards.
- Worked collaboratively within a fast-paced team environment, supporting colleagues during peak periods and busy screenings.
- Westfield
Bike Mechanic
Halfords
London
2024.11 - 2025.05
- Assured safety of customers through rigorous cycle inspection prior to sale.
- Utilised keen attention to detail, ensured alignment of wheels and gears perfectly.
- Improved customer satisfaction by offering expert advice on bicycle maintenance.
- Collaborated effectively with team members during complex repair projects, achieved high-quality outcomes.
Warehouse Operative
Restore PLC
London
2024.06 - 2024.09
- Packed orders for timely dispatch to customers and retail outlets.
- Improved efficiency with meticulous coordination of stock and inventory control.
- Sorted materials into appropriate areas for easy access and organisation.
- Filed records to maintain accurate stock documentation.
- Reduced damages with careful handling and storage of fragile items.
Vehicle Mechanic
Haashi Autos
London, Greater London
2023.11 - 2024.02
- Specialised in both mechanical and electrical systems, delivering high-quality service across various vehicle models.
- Diagnosed and repaired diverse vehicle issues, utilising manual methods and diagnostic tools to ensure reliable performance.
- Collaborated effectively with mechanics to expedite complex repairs, enhancing service turnaround time.
- Completed extensive training courses ensuring up-to-date knowledge on the latest car models.
Education
GCSEs -
Deenway
2023-08
A-Levels - Maths, Economics and Business
Paddington Academy
London2026-06
Skills
- Customer service
- Team collaboration
- Communication
- Time management
- Endurance skills
- Order packing
Languages
English
Timeline
Cinema Team Member
Vue Cinema
2025.09 - 2026.04
Bike Mechanic
Halfords
2024.11 - 2025.05
Warehouse Operative
Restore PLC
2024.06 - 2024.09
Vehicle Mechanic
Haashi Autos
2023.11 - 2024.02
GCSEs -
Deenway
A-Levels - Maths, Economics and Business
Paddington Academy