AKINYEMI OLAYINKA SIMISOLA
SALFORD MANCHESTER
Summary
Highly motivated digital marketing postgraduate student with practical customer service experience, demonstrating exceptional communication skills, proficient at understanding customer needs and delivering outstanding experiences. Seeking opportunities to utilize my expertise, drive results and enhance skills in the ever evolving field of communication and marketing.
Overview
10
10
years of professional experience
Work history
Till Operator
Verve People
- Providing exceptional customer service by answering inquiries, and assisting with purchases
- Handling customer complaints in a professional and efficient manner
- Providing product information, making recommendations, and suggestive selling to enhance the customer experience
- Taking customer orders accurately and efficiently.
Teaching Assistant
Crown Gate Nursery And Primary School
2021.01 - 2022.01
- Provide support by assisting the teacher in managing the classroom environment
- Provide one-on-one or small group support to students who need extra help in understanding the subject matter or completing assignments
- Help in developing lesson plans, creating teaching materials, and researching additional resources to enhance the learning experience
- Taking attendance, organizing class files, and preparing class schedules.
Human Resources Officer
National Youth Service Corps, NYSC, Somolu Local Government
2020.03 - 2021.02
- Recruiting of candidates
- Processing of payroll for employees
- Maintaining employee records.
Social Media Manager
Simz Style
2020.01 - 2021.01
- Content creation
- Writing and engagement with our audiences through interactive post
- Communicating with customers through direct messages
Secretary
Remolad Commercial Press
Lagos
2012.01 - 2013.01
- Daily Cash Count
- Verification and registration of job cards
- Workshop inspection.
Education
MSc - Digital Marketing
University of Salford
2023.01 -
B.A - Philosophy
University of Lagos
2019
Skills
- SKILLS AND COMPETENCIES
- Business Competencies: Microsoft office packages
- Soft Skills: Problem-solving and analytical skills, excellent research skills, teamwork and
- Exceptional communication skills Ability to work in a fast-paced environment and impressive
- Attention to detail
Accomplishments
- LINKEDIN LEARNING 2023
- Excel Essential Training
- Customer Service Foundations
- The Young African Leaders Initiative (YALI) 2018/2019
- Responsible leadership on transparency and good governance
- Effective Communication For Health Outcomes
- Fundamentals Of Starting And Running A Business
- Strategies For Personal Growth And Development.
Languages
English
Fluent
Timeline
MSc - Digital Marketing
University of Salford
2023.01 -
Teaching Assistant
Crown Gate Nursery And Primary School
2021.01 - 2022.01
Human Resources Officer
National Youth Service Corps, NYSC, Somolu Local Government
2020.03 - 2021.02
Social Media Manager
Simz Style
2020.01 - 2021.01
Secretary
Remolad Commercial Press
2012.01 - 2013.01
Till Operator
Verve People
B.A - Philosophy
University of Lagos