AKINLABI FAMOYEGUN
MANCHESTER,WHALLEY RANGE
Summary
Experienced care support worker, enthusiastic about supporting best practices in hospital operations, compliance and healthcare management. Excellent at juggling multitask and working under pressure.I have worked as a support worker/Residential care worker and I know what it means to give quality care and support to patients. I am also a resourceful professional and collaborative team player.
Overview
11
11
years of professional experience
Work history
Care Assistant
HC One Limited
Denton, Tameside
05.2023 - Current
- Helping residents with day-to-day activities while consistently encouraging independence and self-belief.
- Maintained confidentiality and compliance standards for optimised resident care.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
- Completed documentation of care, fluid and food intake, position change and patient activities for up-to-date client records.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
- Observed residents condition and behaviour closely, reporting changes or concerns promptly.
- Kept patient environments clean and neat following optimum hygiene standards.
Residential Care Worker
Future Focused Care
Wigan
05.2022 - Current
- Acting as an appropriate role model and to work closely with them to enable them to address their difficulties and achieve their optimum potential
- Establishing relationships which young persons perceive to be positive, warm and rewarding
- Providing advice, assistance and support on a 1:1 basis to enable young people to address past and present difficulties
- Acting as a key worker for a young person to ensure that the young person's care plans are up to date and that all their care needs are being met
- Ensuring that each young person's care plan is followed and amended as appropriate to reflect their changing needs
- Providing a caring, supportive and nurturing environment in which children/young people can feel secure and free from harm
- Keeping accurate records and providing written reports on young people for planning meetings, reviews or any other meetings as directed by the line manager
- Empoweringyoungpersonsandfacilitatingtheiractiveinvolvementinthedecision making about their lives and future
- Encouraging the young person to develop links with the community, attend off-site activities and expand their personal social network
- Being aware of the aims and objectives of the home and working collaboratively with colleagues to achieve them.
Support Worker
Draper House Rehabilitation hospital
St Helens
01.2022 - 12.2022
- Supervising and monitoring patients within the facility to ensure their safety
- Update documentation and reports detailing patient activities, care actions and hospital determinations
- Contributed to team meetings, providing updates to facilitate accurate tracking of case progress
- Always maintained confidentiality and compliance standards
- Observing patients for behavioural changes.
Care/Support Assistant
Knight & Jones Recruitment ltd
Manchester
05.2022 - 10.2022
- Assisting both young and old service users with personal hygiene, washing assistance with using the toilet, assistance with incontinence inc
- Pads and commodes
- Supporting service users with eating and drinking encouraging them to eat healthy and also at the right proportions
- Assisting with mobility using hoist and wheel chairs
- Also assistance in standing and movement
- Keeping records of daily activities and engagement of service users
- Assisting with cleaning and washing where requested
- Giving companionship to service users by talking and listening to them and encouraging them to do some activities
- Safeguarding service users from harm, neglect or abuse.
Computing Product Manager
Konga Online Shopping Limited
Lagos
08.2018 - 01.2022
- Defining the vision of products and create a road map to reach that vision in a step-by-step manner and also stay updated with the progress at each stage in the road map
- Create a strategy for the development and launching of the product, for its production to be cost-effective and also generate profits and reach the right customer when they need it
- Gather the market requirements, because any product that is created needs to be aligned with the needs of the customer and the market scenario
- Identifying the requirement of the product in the market and create it when it's demanded the most
- Work closely with all the departments of the organisation - sales, marketing, operations, engineering, stakeholder, and the most important, the customers.
Retail Store Administrator
Konga Online Shopping Limited
Lagos
04.2018 - 07.2018
- Deliver excellent service to ensure high levels of customer satisfaction
- Motivate the sales team to meet sales objectives by training and mentoring staff
- Respond to customer complaints and concerns in a professional manner.
- Monthly report of sales and and stock counts.
Customer Service Representative
Yudala limited
Lagos
07.2015 - 03.2018
- Maintained confidentiality and compliance standards at all times
- Answer customer's calls and promptly respond to emails
- Handle customer's inquiries both by phone calls and by email
- Document all call information according to standard operating procedures
- Provide customers with product and service information on request
- Process orders, forms and applications
- Follow up customers calls where necessary
- Complete call logs and produce call reports
Customer Service Representative
Access bank Limited
Lagos
05.2014 - 07.2015
- Completed customer requests received via phone, and web,offering prompt solutions to maintain customer satisfaction
- Processed an average of 800+ calls and queries per month, exceeding targets by
- Expertly de-escalate objections and disputes within 5-minute time-frame through active listening to maintain customer satisfaction
- Delivered quality information and services through adherence to established processes, resulting in 80% customer resolution.
NYSC CORPS, Nigeria Government
Lagos
10.2013 - 04.2014
11.2012 - 10.2013
- This is a compulsory one year service to the Nigerian Government
- I was posted to a rural primary school to help in teaching little kids on basic knowledge
- Awaiting NYSC Posting
Education
Msc - Public Health
University of Northumbria
Newcastle upon Tyne 01/2022 - 07/2023
Bsc - Biochemistry
Federal University of Agriculture Abeokuta
Nigeria 09/2008 - 07/2012
A-Levels -
High Class Comprehensive High School
Nigeria 09/1999 - 07/2005
Primary School - undefined
Class International Children school
Person Centered Care Planning & Personalization , Veritas - undefined
Prevention management of violence and aggression training, Veritas - undefined
Health And Safety Advanced Level Children's Homes Online Course, The Training Hub - undefined
Epilepsy Awareness (Online Course), Healthier Business Group - undefined
Medication Management (Social Care Workers), Healthier Business Group - undefined
Safeguarding Vulnerable Adults (SOVA) Level 3, Healthier Business Group - undefined
Learning Disabilities Awareness (Online Course), Healthier Business Group - undefined
Skills
- Care Assessment
- Recording Care Plan
- Adult/Young Person Safeguarding
- Crisis Management
- Activities of Daily Living
- Disability care
- Personal care
- Care plan management
- Patient observations
- Patient handling and positioning
Languages
English
Fluent
Timeline
Care Assistant
HC One Limited
05.2023 - Current
Residential Care Worker
Future Focused Care
05.2022 - Current
Care/Support Assistant
Knight & Jones Recruitment ltd
05.2022 - 10.2022
Support Worker
Draper House Rehabilitation hospital
01.2022 - 12.2022
Computing Product Manager
Konga Online Shopping Limited
08.2018 - 01.2022
Retail Store Administrator
Konga Online Shopping Limited
04.2018 - 07.2018
Customer Service Representative
Yudala limited
07.2015 - 03.2018
Customer Service Representative
Access bank Limited
05.2014 - 07.2015
NYSC CORPS, Nigeria Government
10.2013 - 04.2014
11.2012 - 10.2013
Msc - Public Health
University of Northumbria
01/2022 - 07/2023
Bsc - Biochemistry
Federal University of Agriculture Abeokuta
09/2008 - 07/2012
A-Levels -
High Class Comprehensive High School
09/1999 - 07/2005
Primary School - undefined
Class International Children school
Person Centered Care Planning & Personalization , Veritas - undefined
Prevention management of violence and aggression training, Veritas - undefined
Health And Safety Advanced Level Children's Homes Online Course, The Training Hub - undefined
Epilepsy Awareness (Online Course), Healthier Business Group - undefined
Medication Management (Social Care Workers), Healthier Business Group - undefined
Safeguarding Vulnerable Adults (SOVA) Level 3, Healthier Business Group - undefined
Learning Disabilities Awareness (Online Course), Healthier Business Group - undefined
Similar Profiles
Sruthy Sunil KumarSruthy Sunil Kumar
Senior Care Assistant at Hc one limitedSenior Care Assistant at Hc one limited
Olusegun AfolabiOlusegun Afolabi
Healthcare Assistant at HC-One LimitedHealthcare Assistant at HC-One Limited
HENRY OBURUHENRY OBURU
Wellbeing/Activities Coordinator at HC-one Limited, Murrayfield Care HomeWellbeing/Activities Coordinator at HC-one Limited, Murrayfield Care Home
Emma ParkinsEmma Parkins
Volunteer Worker at Society For Abandoned AnimalsVolunteer Worker at Society For Abandoned Animals
Indianna RiverIndianna River
Manager at Idle HandsManager at Idle Hands