AKINFENWA ABOBARIN
SHEFFIELD,SOUTH YORKSHIRE
Summary
Motivated Project Manager with 12 years of experience, recognised for assessing operational needs and developing solutions to save costs, improve revenues and drive customer satisfaction. Resourceful and well-organised with excellent leadership and team-building record.
Overview
12
12
years of professional experience
20
20
years of post-secondary education
5
5
Certification
Work History
Shift Supervisor (EFM)
The University of Sheffield
Sheffield, England
02.2023 - Current
- Facilitate communication between team members and management with information from supervisors to the team and vice versa
- Successfully developed and improved daily work plans for 3-shift operation.
- Promoted safety culture through clear communications and inspections.
- Observed worker activities to assess safety compliance and identify enforcement gaps.
- Handled disciplinary investigations and hearings with strong employee relations knowledge.
- Tracked receipts, employee hours and inventory movements for smooth budgetary planning.
- Worked closely with management to manage staff levels and allocate resources for production plans.
- Adhered to company standards and compliance requirements for operations and cleanliness.
- Trained new hires and set up mentoring relationships to drive team performance.
- Maintained team-oriented atmosphere with open communication and quick conflict resolution.
- Addressed staff absences and holiday requests to achieve consistent rota coverage.
- Increased team efficiency by analysing staff and equipment performance.
- Implemented a handover system that increased shift change efficiencies by 10%.
Technical Project Manager
SDH Integrated Services Ltd
Lagos, Nigeria
03.2017 - 01.2023
- Minimised disruptions by strategically planning and communicating scheduled down-time and management of upgrades and patching.
- Coordinated cross-functional teams to deliver timely, under-budget technical projects.
- Identified and recommended cost-effective technology solutions.
- Created visual representations of data for reports, presentations and meetings.
- Advised on Information and communications technology policy and process improvements.
- Recruited and trained system analysts, programmers and engineers.
- Balanced conflicting priorities to achieve project completion within constraints.
- Identified skill gaps and restructured IT team, increasing department capabilities.
- Communicated with clients to determine methods of accessing required information.
- Trained IT support staff to manage enquiries from end-users with first-call resolution.
- Observed workflow to establish system development priorities.
- Analysed technical choices and advised on technologies to balance costs with benefits.
- Led ongoing management and improvement of end user device management service to 4500 users.
- Negotiated cost-efficient prices with vendors for new systems and services.
- Sourced new and emerging technologies to optimise information services.
- Controlled department budgets by sourcing cost-effective solutions.
- Networked at industry seminars to build strategic business relationships.
- Identified process, procedure and architecture opportunities to streamline project operations.
- Managed change, risk and delivery blockers to achieve project objectives.
- Maintained system security through regular testing and servicing.
- Identified organisational strengths and weaknesses for strategy development and planning purposes.
- Processed invoices and payment runs with complete accuracy.
- Assisted with infection control through social distancing and PPE wearing.
- Handled high volume calls to address customer inquiries and concerns.
- Handled high-volume telephone and email enquiries to minimise backlogs.
- Handled chemicals and waste in line with COSHH regulations.
- Conducted intensive safety audits and investigated reported issues, accidents and near-misses.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Generated Key Performance Indicator reporting to drive better performance.
- Promoted continuous improvement by problem-solving and sharing suggestions to optimise team operations.
- Recruited, trained and managed IT teams to continually meet service user needs.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Managed teams by overseeing hiring, training and professional growth of employees.
- Consistently arrived at work on time and ready to start immediately.
- Leveraged strategic networking to create new business opportunities.
- Supported team by demonstrating respect and willingness to help.
Project Manager
Waasek Technical Services Ltd
Lagos, Nigeria
04.2016 - 01.2017
- Managed over 50 subcontractor calls per day, increased the company profits by 25% in 2016
- Closed high-value business deals through persuasive pitches and presentations at Mainone Cable
- Promoted company values and services at client meetings to solidify value and present winning proposals.
- Led technical delivery teams to deliver high-quality solutions within agreed timescales.
- Planned staff and resources within business budgets for minimised expenditure.
- Implemented organisational policies for smooth service delivery.
- Managed workforce planning, compiling information for informed decision-making.
- Evaluated project risks and feasibility, identifying issues and proactively implementing proposed solutions.
- Negotiated contract terms for maximised client benefit and profit.
- Prepared and managed project plans from end to end, meeting required milestones.
- Used project management tools and techniques for positive, successful outcomes.
- Built productive client networks to maximise sales and marketing possibilities.
- Developed and maintained project timescales, providing contingency planning to support timely completion.
- Established and nurtured key business contacts to maximise client exposure.
- Led cross-functional teams in project completion, offering continuous guidance to proactively mitigate delays.
- Notified finance and billing teams of milestone completions to support accurate and timely client invoicing.
- Evaluated client requirements, building strategy to manage and achieve milestones and quality KPIs.
- Monitored consumer appetites to market products in line with demand.
- Received and processed stock using inventory management system.
- Prevented cross-contamination by sanitising utensils and surfaces.
- Developed appropriate resources to meet needs of diverse audiences.
- Assisted with infection control through social distancing and PPE wearing.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Promoted continuous improvement by problem-solving and sharing suggestions to optimise team operations.
- Conducted research and gathered information from multiple sources to present clear results.
- Monitored and updated stock levels and inventory databases.
- Served customers to drive sales and deliver top-quality experiences.
Fibre Optic Engineer
Bell-X Ltd
Lagos
01.2016 - 04.2016
- Surveying, Designing, and Liaising with Government Agency on Right of Way and Bill of material for MTN-NFE 7 project to kick-off in South-South and South-East regions in Nigeria
- Coordinating the Designed and implemented fibre optic networks for various clients, ensuring optimal performance and scalability
- Splicing and terminations, testing with OTRD, Light Source, OPM and Troubleshooting of the whole networks
- Conducted technical evaluations and provided input into project proposals, including cost estimates and timelines
- Managed the technical aspects of fibre optic projects, including network design, equipment selection, and troubleshooting
- Collaborated with vendors and contractors to procure materials and services, negotiating favourable terms and ensuring timely delivery
- Conducted training sessions for team members on new technologies and best practices.
Team Lead (FTTH-OSP Supervisor/Network Design Engineer)
ipNX Nigeria Ltd
Lagos, Nigeria
01.2012 - 12.2015
- Managed over 100 customer calls daily or more, increases sales by 30% been the first of it kind deployment in the location.
- Developed organisational policies for administrative oversight and internal controls.
- Engaged with stakeholders to build relationships and brand awareness.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Supported team by demonstrating respect and willingness to help.
- Replenished stock and processed deliveries to maximise product availability.
- Handled high volume calls to address customer inquiries and concerns.
- Design and implement fibre optic networks for residential and commercial clients, ensuring optimal performance and reliability
- Managed fibre optic & civil work activities delivered by subcontracted service providers (SP) assuring adherence to agreed scope of work and deliveries' specifications, and managing and following up on changes, unforeseen hinders and other events having an impact on project scope, cost and time
- Primary interface with Local Authorities, SP, and customer regarding appropriate work permits, Right of Way (ROW), Road Opening Licenses
- Followed opening, closing and shift changeover procedures for seamless operations.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Monitored health and safety measures for guaranteed compliance.
- Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
- Supported new hires through onboarding process for speedy and successful training.
- Collaborated with colleagues from different backgrounds to tackle new challenges.
- Led performance reviews and tailored employee feedback to facilitate professional development.
- Analysed and resolved complex resource management issues for optimised scheduling.
- Conduct site surveys and collaborate with project managers to develop cost-effective and efficient fibre deployment plans
- Install, terminate, and test fibre optic cables, connectors, and splices according to industry standards
- Troubleshoot and resolve network issues, performing detailed analysis and implementing corrective actions to ensure uninterrupted service
- Collaborate with cross-functional teams, including network engineers and technicians, to achieve project goals and deadlines
- Managed daily communication, being a point of contact for SP for queries, change requests and issue resolution in construction phase of the pilot
- Issuing of Project reports that reflect the progress, status and any issues affecting the project
- Carry out site inspection in coordination with System Integrators, contractors and consultants to ensure that the design has been precisely implemented at site during project execution
- Proper documentation of all GPON/FTTH deployments and modifications in the network and hand over GPON/OSP as built documentation to the operations team internally Preparation of Preliminary Acceptance Test (PAT) documents for the acceptance testing of new sites in the network
- Installed and maintained fibre optic systems, including splicing, testing, and troubleshooting
- Performed fibre optic fusion splicing and OTDR testing to ensure network integrity
- Conducted preventative maintenance to identify and address potential issues before they impacted network performance
- Assisted in the development of standard operating procedures (SOPs) for fibre optic installation and maintenance
- Collaborated with customers to understand their requirements and provided technical support as needed.
Apprenticeships/Cable Jointer
Monacom Communications Ltd
Lagos
08.2008 - 09.2009
- Actively participate in training programs and on-the-job learning experiences
- Learn and apply proper cable jointing techniques and safety procedures
- Assisting experienced jointers in cable installations, gaining practical experience under through supervision
- Learn to use tools and equipment required for cable jointing activities
- Assist in identifying and diagnosing faults in copper cables
- Learning how to use diagnostic tools and equipment for fault detection
- Assisting in maintaining accurate records of cable jointing activities
- Learning to create and update documentation related to cable installations
- Adhere to safety protocols and guidelines under the guidance of experienced professionals
- Learning and applying safety practices relevant to cable jointing
- Work collaboratively with the team and communicate effectively with colleagues
- Gaining exposure to project coordination and collaboration processes
- Installing, terminating, and maintaining copper cables in accordance with industry standards and regulations
- Conduct inspections and testing to ensure the integrity and performance of copper cable installations
- Identify and troubleshoot faults in copper cables, employing diagnostic tools and techniques
- Perform repairs and splicing to rectify cable defects and restore functionality
- Adhere to safety protocols and guidelines during cable jointing activities to ensure a secure working environment
- Stay informed about safety regulations and implement best practices to mitigate risks
- Maintain accurate records of cable jointing activities, including installation details, repairs, and testing results
- Create as-built documentation to reflect changes and updates to cable systems
- Work closely with engineering teams, project managers, and other professionals to coordinate cable installation projects
- Provide technical support my supervisors and our clients
- Ensuring that copper cable installations meet quality standards and specifications
- Conducting of quality checks and inspections to verify compliance with project requirements as instructed.
Education
Master of Engineering - Electronic & Electrical Engineering
Sheffield Hallam University
South Yorkshire, England 01.2023 - 05.2024
Bachelor of Engineering - Electrical & Electronic Engineering
University of Port-Harcourt
River State, Nigeria 09.2015 - 05.2018
Higher National Diploma - Computer Engineering
Osun State Polytechnic, Iree
Osun State, Nigeria 07.2006 - 05.2011
Skills
- Project and resource managements
- Communication and Interpersonal Skills
- Risk Assessment and Mitigation
- Vendor Management and Customer Collaboration
- Budgeting and Cost Control
- Fusion Splicing and Termination
- Copper cable jointer LAN Networking
- OTDR Testing and Analysis
- Health and safety compliance
- Engaging team leadership style
- Quality Assurance
- Configuration analysis
- Time management
- Customer-focused
- Team building
Certification
- Smart Awards Level 2 (SA001) Overhead Safety
- Smart Awards Level 2 (SA002) Underground Safety
- Fibre Optic Association (FOA) Certified Fibre Optic Technician (CFOT)
- Fibre Optic Association (FOA) Certified Fibre Optic Specialists in Design (CFOSD)
- Council for the Regulation of Engineering in Nigeria (COREN) Registered Engineer (RE)
- The Institution of Engineering and Technology (MIET)
- The Nigerian Association of Technologists in Engineering (NATE) Technologist (Tgst)
- Security Industry Authority (SIA Licence)
- Action Counter Terrorism (ACT Awareness & ACT Security)
- Emergency First Aid at Work (EFAW)
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The person who says it cannot be done should not interrupt the person who is doing it.
Chinese proverb
Timeline
Shift Supervisor (EFM)
The University of Sheffield
02.2023 - Current
Master of Engineering - Electronic & Electrical Engineering
Sheffield Hallam University
01.2023 - 05.2024
Technical Project Manager
SDH Integrated Services Ltd
03.2017 - 01.2023
Project Manager
Waasek Technical Services Ltd
04.2016 - 01.2017
Fibre Optic Engineer
Bell-X Ltd
01.2016 - 04.2016
Bachelor of Engineering - Electrical & Electronic Engineering
University of Port-Harcourt
09.2015 - 05.2018
Team Lead (FTTH-OSP Supervisor/Network Design Engineer)
ipNX Nigeria Ltd
01.2012 - 12.2015
Apprenticeships/Cable Jointer
Monacom Communications Ltd
08.2008 - 09.2009
Higher National Diploma - Computer Engineering
Osun State Polytechnic, Iree
07.2006 - 05.2011
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