Abby Killaly
Rochester,Kent
Summary
Enthusiastic Events Assistant, dedicated to making sure every customer has a great experience on our sites. Using my creative skills to make small details that really make the difference in events. Skilled in the execution of events and the assessment afterwards, focusing on what went well in the event and highlighting what could be improved on. Acting on these chosen improvements is sometimes a skill in itself considering budget and time. Present excellent communication and organisation skills to make the planning and running of events as efficient as possible. Creating professional bonds with new and returning customers to ensure our event has a positive impact on everyone.
Overview
5
5
years of professional experience
Work history
Visitor Services and Events Assistant
Kent County Council
Gravesend, Kent
06.2021 - Current
- Sorted out last-minute changes efficiently to ensure seamless running of events.
- Facilitated smooth registration process by managing guest lists.
- Communicated with team members for efficient task distribution.
- Participated in post-event analysis, leading to improved future planning.
- Assisted guests during the event, enhancing overall experience and satisfaction.
- Handled cash and POS transactions to process event sales quickly and accurately.
- Set up equipment in pre-determined layouts and locations to meet event needs.
- Completed venue set and breakdown, transporting and storing equipment safely..
- Used creative skills to create advertisement posters online as well as hand drawn blackboards for last minute, on the day bookings.
- Running the shop onsite as well as tending to problems brought to me by customers, checking customers in for events- great multitasking and prioritising skills.
- Efficient on programmes such Word, Powerpoint, Canva and PhotoShop.
- Very experienced in handling phone calls and emails and directing these to the correct teams when necessary or dealing with them myself.
- Excellent team player- I thrive on working in a like-minded, dedicated team.
Education
Level 3 Diploma - Graphic Design
MidKent College
Gillingham 09/2021 - 07/2023
GCSEs - English, Mathematics, Science, Geography, Health and Social Care, Food technology, Photography. L5-9
Hundred of Hoo Academy
Hoo 09/2015 - 07/2020
Skills
- Participating in the planning, execution and assessment of smaller scale, family based events
- Taking part in the execution of larger, formal events as an Events Florist Assistant
- Passion for events- seen in my attempt to set up my own events business with The Prince's (now Kings) Trust
- Incredibly organised and efficient
- Excellent written and verbal skills- this comes from working very closely with the public Big people person!
- Creative- start with a small idea and build on it until it's amazing
- Thrive on challenges and big tasks
- Great at problem solving- thinking on my feet and coming up with solutions
- Experience with Word, Canva, InDesign and PhotoShop
- Experience in creating advertisement posters online and by hand
- Slight experience in the budgeting, buying and planning of major events
Timeline
Visitor Services and Events Assistant
Kent County Council
06.2021 - Current
Level 3 Diploma - Graphic Design
MidKent College
09/2021 - 07/2023
GCSEs - English, Mathematics, Science, Geography, Health and Social Care, Food technology, Photography. L5-9
Hundred of Hoo Academy
09/2015 - 07/2020