Alisha Khan
Please select
Summary
-
Overview
4
4
years of professional experience
2024
2024
years of post-secondary education
1
1
Certification
Work history
Project coordinator
Chubb Fire & Security
12.2024 - Current
- Process all new orders for project installations, ensuring timely and accurate handling.
- Create and manage contract files and warranty agreements for projects.
- Order and dispatch equipment to support installations.
- Raise sub-contract orders in alignment with project requirements.
- Manage the invoicing process, including payment applications, and partial/full invoicing.
- Resolve invoicing disputes to ensure smooth financial operations.
- Perform monthly finance reconciliation, maintaining accurate records.
- Maintain strong customer focus, collaborating with stakeholders to ensure excellent service delivery and issue resolution.
Database Administrator
Manchester Metropolitan - Alumni Relations
09.2023 - 09.2024
- Managed and maintained the CRM database (Raisers Edge), ensuring data integrity through regular cleaning, updating, and adding new records
- Executed precise updates to records, incorporating essential codes and information to enhance data accuracy
- This role has significantly enhanced my technical abilities and instilled a strategic mindset towards data management to support organisational goals
Agile Project Manager & Scrum Master
Bosch - Vehicle Diagnostic Software
08.2022 - 07.2023
- Company Overview: Industrial placement
- Facilitated key planning meetings, ensuring efficient collaboration and goal alignment
- Initiated projects by meticulously documenting charters and maintaining comprehensive project documentation for tracking and reporting
- Applied best practices for Scrum ceremonies and artifacts within the Agile framework, ensuring the team's adherence to established methodologies
- Proactively managed project risks, employing effective mitigation strategies to maintain project timelines and deliverables
- Effective Communication with stakeholders and APAC Clients, ensuring alignment with project goals and objectives
- Led Project Increment Planning sessions, outlining project goals and timelines
- Implemented quality gates and ensured stringent quality assurance throughout the project lifecycle
- Provided ongoing education and mentorship to multiple project teams (Including DevOps) on Agile/Scrum principles
- Demonstrated proficiency in project management tools, including JIRA for task tracking and workflow management, Confluence for collaborative documentation, and Power BI for insightful reporting and data visualisation
- This experience has strengthened my ability to navigate complex projects, manage diverse teams, and proactively address challenges, enhancing my skills as an Agile Project Manager and Scrum Master
- Industrial placement
Property Management Assistant
HU & RS Properties
09.2020 - 07.2022
- Supported property manager with tenant communications, maintenance coordination, and administrative tasks
Education
BSc (Hons) - Computer Science (with a year in industry)
Manchester Metropolitan University
ManchesterA-Levels - Chemistry, Biology & Physics
Clitheroe
GCSEs - 9 GCSEs grade A-B
DVHS
Skills
- Full-cycle project management
- Servant leadership
- Effective communication
- Team management
- Presentation and facilitation skills
- Database Management
- Organising and planning
- Microsoft Office (Excel/Word/PP)
- Microsoft Teams
- Agile
- Scrum
- JIRA
- Confluence
- Power BI
- Raiser's Edge CRM
- HTML
- CSS
- JavaScript
- TypeScript
- SQL
- MySQL
- PostgreSQL
- React
- Nextjs
- C
- C#
- Python
- Artificial Intelligence
- VS Code
- Visual Studio
Certification
BSc (Hons) Computer Science (with a year in industry)
- First Class Degree – graduated July 2024.
Scrum Master Certification
- Professional Scrum Master I certification awarded on March 20th, 2023.
PMI Project Management Ready Certification
- Project Management Institute Project Management Ready certification awarded on August 2nd, 2024.
Tech Portfolio
Dissertation Tech Piece, 2024, Developed a full-stack Scrum-based project management website.
Other
- Full UK Driver’s license and vehicle
- Ready to relocate
Timeline
Project coordinator
Chubb Fire & Security
12.2024 - Current
Database Administrator
Manchester Metropolitan - Alumni Relations
09.2023 - 09.2024
Agile Project Manager & Scrum Master
Bosch - Vehicle Diagnostic Software
08.2022 - 07.2023
Property Management Assistant
HU & RS Properties
09.2020 - 07.2022
BSc (Hons) - Computer Science (with a year in industry)
Manchester Metropolitan University
A-Levels - Chemistry, Biology & Physics
Clitheroe
GCSEs - 9 GCSEs grade A-B
DVHS
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