AKIBA MON
Bristol,UK
Summary
Data Science MSc graduate from the University of South Wales, UK with a strong academic foundation in data analysis, machine learning, and research methods, complemented by over three years of professional experience in customer service and supervisory roles within food retail. Known for reliability, clear communication, and attention to detail, with practical experience leading teams and maintaining high standards of food safety and compliance. Brings an analytical mindset and a strong work ethic, and is seeking an entry-level full-time role to apply academic knowledge, develop professionally, and contribute effectively in a fast-paced working environment.
Overview
4
4
years of professional experience
1
1
Certification
Work history
Supervisor
Fluffy Fluffy Bristol
Bristol, UK
05.2024 - Current
- Implementing effective scheduling for staff training and monitoring inventory levels in dynamic food retail environment, ensuring high standards of customer service.
- Achieving enhanced team success through effective task delegation. Establishing thriving learning environment via tailored training initiatives. Delivering improved productivity by empowering team members in their roles.
- Performing regular inspections and enforcing rigorous hygiene protocols to maintain food safety standards in line with UK regulations.
- Utilising inventory management software to track stock levels and coordinate supply orders, enhancing accuracy in inventory control processes.
- Applying conflict resolution techniques and active listening to address customer complaints, ensuring clear communication and understanding.
- Executing detailed cash handling protocols and managing daily financial procedures using advanced reconciliation techniques for accountability.
- Implementing initiatives that creates positive work culture, improving teamwork and boosting employee morale.
- Implementing comprehensive safety protocols and conducting regular training sessions to guarantee strict adherence to safety regulations.
- Utilising attendance tracking systems to accurately record and manage employee presence within team.
Guest Worker (Office of Admissions)
North South University, Dhaka, Bangladesh
Dhaka, Bangladesh
02.2022 - 12.2023
- Facilitated student enrolments by providing comprehensive guidance throughout admission processes.
- Implemented customer feedback systems to enhance service delivery and drive continuous improvement in customer satisfaction and loyalty.
- Reviewed student documents to maintain academic standards and uphold integrity.
- Facilitated student engagement through diverse channels to clarify verification processes and ensure comprehensive guidance.
- Delivered exceptional customer service to foster loyalty and trust.
- Facilitated project completion by prioritizing tasks and managing time effectively to enhance overall efficiency.
- Facilitated weekly team meetings to enhance collaboration and ensure alignment on progress and targets.
- Collaborated with team members to drive timely completion of project objectives.
- Ensured fairness in admission exams to maintain integrity and trust within evaluation systems.
- Maintained student record databases with precision and attention to detail.
Education
MSc - Data Science (Merit)
06.2025
- MSc in Data Science - Awarded Merit
- Achieved Distinction in MSc Project:
“An Efficient and Interpretable Framework for Social Media Sentiment Classification Using Traditional Machine Learning Techniques” - Awarded Distinction/Merit across core modules, including: Applied Machine Learning & Deep Learning, Data Mining & Statistical Modelling, Big Data Engineering & Applications, Project Management & Research Methodology.
BSc - Computer Science and Engineering
04.2021
- Junior Project: “Pick and Drop” - Web-based service system.
- Senior Project: “BD Mart” - Web-based e-commerce system.
- Undergraduate Thesis: “Heart Disease Prediction” using Machine Learning techniques.
- CGPA: 3.05
Higher Secondary School Certificate (HSC) - Science
GPA: 5.00
Secondary School Certificate (SSC) - Science
GPA: 5.00
Skills
- Data analysis, cleaning, and interpretation
- Applied machine learning fundamentals (classification, prediction)
- Statistical modelling and data mining concepts
- Web design fundamentals
- Microsoft Office Suite: Word, Excel (data handling & spreadsheets), PowerPoint (professional presentations)
- Document verification and data accuracy checks
Technical & Analytical Skills
Professional & Operational Skills
- Retail operations and service workflows
- Knowledge of food safety and hygiene regulations
- Process adherence and compliance awareness
- Clear written and verbal communication
- Team leadership and collaboration
- Customer service excellence
- Time management and task prioritisation
Communication & Leadership Skills
Certification
Level 2 Food Hygiene and Safety for Retail – High Speed Training, Issued: 2024-07-08, valid until 2027-07-08 (Certificate No. T-4203132-4517492)
Reference
Available upon request.
Timeline
Supervisor - Fluffy Fluffy Bristol
05.2024 - Current
Guest Worker (Office of Admissions) - North South University, Dhaka, Bangladesh
02.2022 - 12.2023
University of South Wales - MSc, Data Science (Merit)
North South University - BSc, Computer Science and Engineering
Milestone College - Higher Secondary School Certificate (HSC), Science
Milestone College - Secondary School Certificate (SSC), Science