Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Akhila Marka

customer assistance
London,essex

Summary

Dedicated kitchen professional with a strong focus on hygiene consciousness and infection prevention and control. Demonstrates exceptional organisational efficiency and communication skills, ensuring seamless collaboration with chefs and staff in high-volume dining environments. Proficient in maintaining kitchen equipment, food preparation, and stock management, contributing to optimal kitchen operations. Committed to enhancing customer service through clear communication and product knowledge, while supporting catering efforts with effective waste disposal techniques. Aspires to further develop expertise in food safety and inventory management within dynamic culinary settings.

Overview

1
1
year of professional experience
7
7
years of post-secondary education

Work history

Kitchen assistant

Darbar restaurant
Coventry, west midlands
2024.06 - 2025.08
  • Ensured proper waste disposal to uphold hygienic kitchen standards.
  • Conducted regular checks on refrigerator temperatures, guaranteeing food safety.
  • Supported food preparation tasks to enhance kitchen productivity.
  • Assisted in inventory management, minimising food wastage effectively.
  • Maintained cleanliness throughout the kitchen to reinforce hygiene protocols.
  • Contributed to team communication, improving overall workflow efficiency.
  • Assisted chefs during peak hours to facilitate seamless service.

Customer assistant

Selva Retail store
East Ham, Newham
2024.09 - 2024.11
  • Operated till systems smoothly, streamlining check-out process for customers.
  • Improved customer relations by promptly addressing queries and concerns.
  • Provided excellent customer service to ensure repeat business.
  • Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.

Education

Master of Science - global healthcare management

Coventry University
Coventry
2024.05 - 2025.05

Bachelor of Science - doctor of pharmacy

Balaji institute of pharmaceutical sciences
India
2017.09 - 2023.09

Skills

  • Organizational skills
  • Waste management strategies
  • Customer service excellence
  • Table clearing efficiency
  • Food preparation techniques
  • High-volume dining experience
  • Stock and inventory management
  • Food safety knowledge
  • Dish plating skills
  • Food presentation aesthetics
  • Proactive learning attitude
  • Waste reduction strategies
  • Time optimization techniques
  • Cash handling expertise

Languages

English
Fluent
Telugu
Native
Hindi
Fluent

Timeline

Customer assistant

Selva Retail store
2024.09 - 2024.11

Kitchen assistant

Darbar restaurant
2024.06 - 2025.08

Master of Science - global healthcare management

Coventry University
2024.05 - 2025.05

Bachelor of Science - doctor of pharmacy

Balaji institute of pharmaceutical sciences
2017.09 - 2023.09
Akhila Markacustomer assistance