Akhil Sharma
COVENTRY,UK
Summary
Logistics professional with expertise in managing complex supply chain operations, ensuring efficiency and precision. Proficient in time management and multitasking, with a track record of implementing cost-saving strategies that boost revenue and enhance customer satisfaction. Experienced in customer engagement and sales, consistently meeting targets through effective communication and a strong understanding of client needs. Adept at fostering long-term relationships to drive repeat business and improve overall client satisfaction.
Overview
12
12
years of professional experience
2011
2011
years of post-secondary education
Work history
Fulfillment Associate
Amazon
Brampton, Canada
10.2022 - 11.2025
- Received and organised inventory efficiently.
- Prepared and packed customer orders for timely dispatch.
- Loaded boxes onto trucks for shipment, ensuring accuracy.
- Scanned barcodes on products for inventory tracking.
- Followed screen prompts to complete various tasks effectively.
- Packed parcels for safe and secure transportation.
- Checked inventory, ensured adequate stock levels.
Personal Banker
HDFC Bank Ltd
Patiala, India
09.2017 - 09.2022
- Recommended banking services and products tailored to client needs.
- Managed client bank accounts, including account openings, closures, and transaction oversight.
- Resolved client queries and complaints efficiently.
- Cultivated long-term relationships with clients to facilitate cross-selling of products and services.
- Collaborated with management to develop effective sales strategies for enhanced customer service.
- Initiated cross-selling activities to increase overall business revenue.
Office Administrator
PRAS Infrastructure Ltd
Mohali, India
08.2013 - 08.2017
- Managed cash transactions and petty cash to ensure accurate financial records.
- Processed payments for telephone, water, electricity, tax, and company insurance before due dates.
- Oversaw administrative tasks including stationery inventory and file management.
- Conducted staff training and development sessions to enhance team skills.
- Prepared job descriptions, conducted staff assessments, and facilitated promotions.
- Delivered training for Sales Team and Channel Partners to improve performance.
Education
Bachelor - Computer Application
Punjabi University
Patiala09.2010
Skills
- Customer service and sales
- Work management
- Multitasking and prioritization
- Transaction processing
- Warehouse equipment handling
- Knowledge of shipping procedures
Timeline
Fulfillment Associate
Amazon
10.2022 - 11.2025
Personal Banker
HDFC Bank Ltd
09.2017 - 09.2022
Office Administrator
PRAS Infrastructure Ltd
08.2013 - 08.2017
Bachelor - Computer Application
Punjabi University