AKHIL KASTURI

Amazon Fulfillment Centre – MME1,DARLINGTON

Associate – Picking Department(ARSAW)

• Situation: During peak demand periods, the Picking department experienced delays in processing orders, leading to reduced efficiency and order backlogs.
• Task: Assigned to assist in speeding up the picking process while ensuring accuracy and maintaining safety standards.
• Action: Utilized Amazon's tools to prioritize high-demand items, worked closely with team members to ensure smooth order picking, and flagged potential bottlenecks to supervisors for quicker resolution.
• Result: Helped reduce picking time by 15%, contributing to a smoother workflow during peak times and enhancing team efficiency.

Associate – Multi-Packing Department(P2R & AFE)

• Situation: The Multi-Packing department faced challenges in coordinating tasks between team members, leading to packaging delays and occasional errors.
• Task: Focused on improving the coordination and efficiency of packaging orders to ensure timely dispatch.
• Action: Took initiative to streamline the packing process by suggesting improvements to the layout, conducting mini briefings with team members to ensure task clarity, and providing feedback to supervisors.
• Result: Contributed to a 20% improvement in packing efficiency, reducing delays and improving error-free packaging rates.

Associate – Shipping Department

• Situation: Shipping processes were experiencing occasional delays due to misalignment in team coordination during high-demand periods.
• Task: Ensured timely and accurate shipping of orders to meet customer delivery expectations.
• Action: Monitored shipping workflows, identified areas for improvement, and proactively worked with team members to prioritize shipments. Provided support to senior associates and managers in handling escalated issues.

Result: Achieved a 10% improvement in on-time shipping, consistently meeting delivery deadlines during busy periods.