Ayesha Khanum Hussain
London,United Kingdom
Summary
Experienced leader in student coaching and employer engagement, with a focus on strategic planning and business development. Successful in managing relationships and delivering impactful workshops and events. Proficient in various software tools, including Microsoft Office Suite and CRM systems, to streamline operations. Passionate about fostering student success and implementing innovative training solutions.
Adaptable and creative individual committed to inspiring and motivating people through successful team-building strategies. Focuses on instilling sense of commitment, drive and responsibility in players. Skilled at developing trusted rapport with teams and individuals to understand strengths, weaknesses and motivations.
Overview
18
18
years of professional experience
3
3
years of post-secondary education
Work history
MBA Placement Careers Coach
University of East London
London
07.2021 - 01.2026
- Delivered careers workshops to postgraduate students in MBA and MSc Computing & Engineering.
- Conducted one-on-one appointments and drop-in sessions on CVs, cover letters, and interviews.
- Provided clear advice to international students after consulting internal teams.
- Collaborated with academic staff to ensure placements met programme requirements.
- Maintained compliance with UKVI regulations through close cooperation with Compliance.
- Organised employer events and placement fairs to engage local and international employers.
- Supported around 1,000 students annually through outreach and tailored coaching.
- Designed audience-specific workshops while adapting to evolving delivery models and technologies.
- Led workshops for job seekers to provide information on job searching, application completion and resume building.
- Developed bespoke guidance programmes to mentor and motivate clients facing barriers in training and employment.
- Coordinated educational and career-focused events to engage with potential clients and promote services.
- Researched careers, progression opportunities and labour market information to deliver accurate and impartial advice and guidance.
- Led staff satisfaction surveys to identify improvement areas and implement strategic solutions.
Investigations Officer
University of East London
London
07.2022 - 07.2023
- Conducted thorough investigations into policy breaches, managing 50 successful case reports.
- Collaborated with legal, compliance, and HR teams to achieve effective outcomes.
- Presented findings to senior management and regulatory bodies as required.
- Prepared comprehensive records to expedite case resolutions.
- Collected and documented evidence from interviews and digital sources.
- Monitored trends to recommend enhancements to policies and procedures.
- Ensured compliance with regulations through rigorous monitoring and practice updates.
- Strengthened team performance by regularly sharing investigative insights and best practices.
Lead contract/Interim Client Relationship Manger
BeecherMadden
City of London
11.2014 - 08.2016
- Achieved business development targets by leading a team of 28 consultants, including three in the UK.
- Conducted up to 10 client visits weekly to cultivate strong relationships and enhance candidate engagement.
- Sourced candidates via social media and referrals, expanding talent pool significantly.
- Generated leads and facilitated contract agreements with new and existing clients.
- Coordinated salary surveys and managed recruitment advertising effectively.
- Briefed and debriefed clients and candidates to ensure alignment on expectations.
- Oversaw internal recruitment at BeecherMadden, strengthening team capabilities.
- Implemented CRM systems for optimised client management and streamlined communication channels.
- Leveraged market and competitor data to identify market opportunities and gaps.
- Managed multi-channel advertising campaigns to support sales objectives.
- Compiled and reviewed consumer data on patterns and preferences for marketing information.
- Networked with media and PR professionals to build campaign reach.
- Developed holistic advertising strategies to achieve revenue and awareness goals.
- Evaluated campaign performance to optimise return on investment.
- Crafted campaigns using market understanding, consumer analysis, and advertising psychology.
- Compiled industry data on competitor pricing, materials costs and supply chain issues to help set accurate pricing.
- Organised marketing plans and programmes to best support business growth and development.
- Streamlined communication channels for improved customer satisfaction.
- Serviced high-profile accounts, reinforcing company reputation in the industry.
- Implemented CRM systems for optimised client management.
- Spearheaded team training sessions for enhanced customer service skills.
- Conducted regular performance reviews to identify areas of improvement for each team member.
- Increased team cohesion by implementing regular feedback sessions.
Student Support Worker (Temp)
University of East London
09.2007 - 11.2015
- Assisted disabled students with coursework and provided tailored support in one-to-one tutorials.
- Facilitated note-taking in lectures and seminars to enhance learning experiences.
- Communicated effectively with parents and guardians to foster collaboration and student success.
- Promoted awareness of available societies and clubs to encourage student engagement.
- Scribed and read for students during exams, ensuring fair assessment conditions.
- Offered library assistance and guidance on resources to improve academic performance.
- Provided ongoing wellbeing and welfare support, addressing individual student needs.
- Coached students, delivering constructive feedback to motivate achievement.
Lead Business Developer (Telecommunication operating a dual desk)
Montreal Associates
City of London
11.2012 - 11.2014
- Developed and maintained a comprehensive database for telecommunications, initiating from scratch.
- Successfully identified and recruited candidates for various roles in the telecommunications sector across Europe.
- Established partnerships with major telecommunications organisations, including BICS and HUAWEI.
- Secured Preferred Supplier List agreement with Booking.com for UK and Amsterdam operations.
- Achieved 15 profitable deals, generating £54,000 from contracts and £2,000 to £5,000 from permanent placements.
- Increased client retention by 75% through robust sales pipeline management.
- Trained junior staff on business development best practices, enhancing team capabilities.
- Prepared detailed Salesforce reports to evaluate performance metrics and inform strategic decisions.
- Established strategic partnerships which added significant value to the company portfolio.
- Improved profit margin by negotiating favourable contract terms with suppliers and partners.
- Cultivated strong professional network through attending industry events and meetings.
- Supported recruitment process, contributing to talent acquisition efforts.
- Led recruitment drives, bringing in top-tier talent.
- Built relationships with hiring managers to understand recruitment needs.
- Negotiated successful outcomes in challenging scenarios, demonstrating strong problem-solving skills.
- Developed strategies for improved performance level across the team.
- Coached team members through new or difficult workflows.
Education
BA (Hons) - Criminology and Criminal justice studies
University of East London
London, England 09.2008 - 07.2011
Skills
- Student Coaching & Support
- Employer Engagement & Partnerships
- Event Planning & Workshop Delivery
- Business Development & Relationship Management
- Student welfare and wellbeing support
- Microsoft Office Suite
- Microsoft Teams
- SharePoint
- SITS
- CRM & Placement Tracking Systems
- Career set
- Short list me
- Motivational mastery
- Leadership proficiency
- Risk assessment knowledge
- Process improvement understanding
- Training and Development
University Of East London Extended Work Project (EWP) July 2021 - Sept 2022
- Provided strategic leadership for the Extended Work Project (EWP), a consultancy‑based placement initiative designed to close the opportunity gap for students unable to secure self‑sourced placements.
- Developed and operationalised a scalable placement framework fully aligned with academic standards, enhancing the integration of practical experience within the curriculum.
- Drove significant programme expansion, growing participation from 20 students in 2022 to 100 students per cohort, while strengthening infrastructure, capacity planning, and employer engagement.
- Delivered measurable institutional impact, increasing graduate outcomes by 35% for EWP participants and strengthening the university's employability performance indicators.
- Established and managed strategic partnerships with organisations such as Citi Group and IBT Times, embedding employer‑led consultancy projects across multiple cohorts.
- Led the implementation of end‑to‑end operational governance, including student recruitment, eligibility frameworks, quality assurance, risk management, and client delivery standards.
- Used data‑driven insights and labour‑market analysis to inform programme design, ensuring alignment with employer needs, industry trends, and student experience priorities.
- Provided senior‑level reporting and presentations to academic leadership and stakeholders, influencing curriculum design and wider employability strategy.
- Oversaw project teams and cross‑departmental coordination, ensuring high‑quality delivery, strong employer satisfaction, and consistent student engagement.
Timeline
Investigations Officer
University of East London
07.2022 - 07.2023
MBA Placement Careers Coach
University of East London
07.2021 - 01.2026
Lead contract/Interim Client Relationship Manger
BeecherMadden
11.2014 - 08.2016
Lead Business Developer (Telecommunication operating a dual desk)
Montreal Associates
11.2012 - 11.2014
BA (Hons) - Criminology and Criminal justice studies
University of East London
09.2008 - 07.2011
Student Support Worker (Temp)
University of East London
09.2007 - 11.2015