Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Akeem agbaje

Summary

Certified PRINCE2 Practitioner with a robust background in IT and business change project management. Proven expertise in end-to-end project delivery, stakeholder engagement, and process optimization within fast-paced environments. Skilled in producing project initiation documents, managing budgets, and delivering measurable business benefits aligned with organizational goals. Proficient at utilizing MS Project, Jira, and Asana to drive project success, with a track record of achieving cost savings and improving operational efficiencies.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Project Support

Hertfordshire County Council
12.2023 - 05.2025
  • Supported full project delivery lifecycle, including discovery, planning, and closure of small-scale IT projects.
  • Managed project documentation and reporting tools, including Project Initiation Documents (PIDs), project plans, and benefit tracking matrices.
  • Led vendor engagement and contract management, generating 25% cost savings.
  • Enhanced project tracking using MS Project, JIRA, and Asana, boosting team collaboration by 23%.
  • Liaised with internal and external stakeholders to ensure timely project delivery aligned to scope and budget.

Customer service advisor

Ant Marketing
09.2023 - 12.2023
  • Assisted over 1000 customers through phone calls, contributing to the company's reputation for excellent customer service.
  • Maintained a 100% quality rating as assessed by supervisors, indicating consistent high performance in delivering service excellence.
  • Ensured customer satisfaction by providing personalized and effective support, resulting in positive interactions and feedback.

Project COORDINATOR

Log7 Information Technology Venture
12.2018 - 01.2022
  • Managed a team of developers, graphic designers, and content creators to deliver over 30 software projects.
  • Through retrospective-driven process improvements, achieved a significant increase in sales by 35% over a six-month period. Additionally, improved customer retention rates of 20%, leading to enhanced customer satisfaction and repeat business.
  • Influenced team members and implemented conflict resolution strategies to enable the team to focus on project delivery.

WEBSITE developer

Zeaway Technology Private Limited
04.2016 - 01.2017
  • Built backend applications with Laravel and Vue.
  • Designed and developed RESTful APIs to power web applications, enabling seamless communication between the frontend and backend systems.
  • Utilize Content Management System (CMS) like Magento, WordPress, Adobe Experience Manager, Web flow to build websites and create contents.

Education

Msc International Business Managment - Supply Chain Management, International Strategy, Consultancy, Financial Management

Sheffield Hallam University
Sheffield
06.2023

Bachelor of Computer Applications - Software Engineering, Data Management, Computer Networking, Operating Systems

Bangalore University
Bangalore
05.2016

Skills

  • Project Lifecycle Management (Initiation - Closure)
  • Stakeholder Engagement & Communication
  • Budgeting & Resource Utilization
  • Project Documentation & Reporting (PID, Kick-off Packs, Plans)
  • MS Project, Microsoft 365 (Excel, PowerPoint, Word)
  • Project Frameworks: PRINCE2, Agile, ITIL Awareness
  • Risk & Issue Management
  • Collaboration Tools: SharePoint, DevOps, Asana, JIRA
  • Process Improvement & Change Management
  • Benefits Tracking & KPI Reporting

Certification

  • Prince2 7 Practitioner in project management, PeopleCert, 11/24
  • Prince2 7 FOUNDATION in project management, PeopleCert, 10/24

Timeline

Project Support

Hertfordshire County Council
12.2023 - 05.2025

Customer service advisor

Ant Marketing
09.2023 - 12.2023

Project COORDINATOR

Log7 Information Technology Venture
12.2018 - 01.2022

WEBSITE developer

Zeaway Technology Private Limited
04.2016 - 01.2017

Msc International Business Managment - Supply Chain Management, International Strategy, Consultancy, Financial Management

Sheffield Hallam University

Bachelor of Computer Applications - Software Engineering, Data Management, Computer Networking, Operating Systems

Bangalore University

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Akeem agbaje