Akashdeep
London,United Kingdom
Summary
Dedicated warehouse professional with expertise in inventory management and a proven ability to track, organise, and manage stock levels efficiently. Demonstrates exceptional physical stamina, capable of lifting and moving heavy items and performing manual labour over extended periods. Meticulous attention to detail ensures accuracy in order picking, packing, and shipping, minimising errors. Strong team player with a history of effective collaboration with warehouse workers, supervisors, and logistics teams. Proficient in using warehouse management software (WMS) and handheld devices to track inventory and shipments.
Overview
1
1
year of professional experience
Work history
Customer service representative
Warehouzez
Punjab, India
07.2023 - 08.2024
- Handled 50+ customer interactions daily across phone, email, and chat, resolving inquiries and issues efficiently.
- Achieved a 95% satisfaction rate by providing accurate, personalized support.
- Improved first-call resolution by 15% through collaboration with internal teams and reduced average handling time by 20%.
- ecognized as Employee of the Month for exceptional service and mentoring new team members.
Education
Bachelor of Arts - IT
Punjab University, Patiala
India 11.2020 - 05.2023
Master of Science - Data Science and Analytics
University of Westminster
London, United Kingdom 09.2024 -
Skills
Inventory Management
- Ability to track, organize, and manage stock levels efficiently
- Capable of lifting and moving heavy items and performing manual labor over extended periods
- Ensuring accuracy in order picking, packing, and shipping, minimizing errors
- Collaborating effectively with other warehouse workers, supervisors, and logistics teams
- Using warehouse management software (WMS) or handheld devices to track inventory and shipments
Timeline
Master of Science - Data Science and Analytics
University of Westminster
09.2024 -
Customer service representative
Warehouzez
07.2023 - 08.2024
Bachelor of Arts - IT
Punjab University, Patiala
11.2020 - 05.2023
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