Summary
Work history
Education
Skills
Languages
Timeline
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Akash Singh

New Delhi,India

Summary

Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations

Work history

Senior Representative

Concentrix
Gurugram , India
03 2021 - Current
  • Analyze problems, provide solutions.
  • Identified opportunities for leveraging company resources by analyzing financial statements, sales records, market trends and other business intelligence metrics.
  • Mentor teammates.
  • Reviewed existing databases for accuracy and completeness of records.

Fraud Prevention Specialist

Quinte Financial Technologies
Gurugram , India
11 2019 - 02 2021
  • Conducted comprehensive investigations into suspected cases of fraud and money laundering.
  • Investigated suspicious transactions, identified potential fraud patterns, and reported findings to the management team.

Customer Service Representative

I O digital
Delhi, India
04 2018 - 11 2019
  • I have handled a widerange of inquiries and concerns, ensuring customer satisfaction.
  • Assisted customers with varying questions using product knowledge and service expertise.

Education

Bachelor of Computer Applications -

Guru Govind Singh Indraprastha University
2014 - 2017

Deep Public School

10th -

Glenhill School

Skills

  • Problem-solving
  • Team Collaboration
  • Time Management
  • Active listening
  • Data analysis
  • Communication skills
  • Team Management
  • Team building
  • Digital literacy

Languages

English
Advanced
Hindi
Native

Timeline

Senior Representative

Concentrix
03 2021 - Current

Fraud Prevention Specialist

Quinte Financial Technologies
11 2019 - 02 2021

Customer Service Representative

I O digital
04 2018 - 11 2019

Bachelor of Computer Applications -

Guru Govind Singh Indraprastha University
2014 - 2017

Deep Public School

10th -

Glenhill School
Akash Singh