Summary
Work history
Education
Skills
Timeline
Personal Information
Custom
Personal Information
Custom
pwb

Akash Mishra

Barddhaman

Summary

I seek challenging opportunities where I can fully use my skills for the success of the organization. Dedicated and organised Operations Manager and effective leader with over 3 years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in sales, management and process improvement. Possess in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion. Effective and loyal cross-functional communicator and problem solver seeking to leverage background into operations or property management role with growing organisation. Strategic planner and operational leader with strong background improving performance, productivity, efficiency and profitability of departmental and organisational operations. Practiced in providing assorted teams with support and resources to succeed.

Work history

Sales Executive

Utkarsh Samll finance Bank Ltd
08 2022 - 08 2023
  • Field work
  • Customer query resolving
  • Financial Solutions
  • Understood customer needs to craft exceptional sales journeys.
  • Tailored sales approach to meet individual client needs, nurturing meaningful relationships to drive revenue.
  • Achieved new business development by identifying and securing high-value clients.

Relationship Manager

Bajaj Allianz Life Insurance Co
Asansol, Indai
10 2023 - 03 2024
  • Managed complex client portfolios to maintain profitable relations.
  • Managed long-term customer relationships to increase revenue.
  • Prepared engaging presentations to clients, showcasing value propositions and solutions.
  • Delivered tailored solutions creating positive client experiences.
  • Developed new business opportunities for enhanced revenue generation.
  • Streamlined internal procedures to increase productivity and efficiency levels.

Branch Operating Officer

HDFC Life Insurance Company
Asansol, India
04 2024 - Current
  • Achieved smooth workflow to meet company objectives by formulating robust operational policies.
  • Negotiated contracts with vendors, securing favourable terms of agreement for the branch operations.
  • Reviewed service quality regularly, implementing improvements where needed.
  • Coordinated with other branches to share best practices resulting in increased operational effectiveness across the organisation.
  • Maintained compliance with industry regulations, ensuring branch's adherence to all legal guidelines.
  • Streamlined branch operations for improved customer experience and satisfaction levels.
  • Resolved customer queries efficiently, enhancing client relationships and brand reputation.
  • Handled escalated customer complaints, resolved issues promptly thereby maintaining high level of customer satisfaction.

Education

10th Materic - undefined

South End Model School

12th Higher Secondary - undefined

Asansol Collegiate School

B.com - undefined

TDB Collage Raniganj

Skills

  • Query solving
  • Team work
  • Problem analysis
  • Operational management
  • Regulatory compliance
  • Customer relationship management
  • Financial analysis
  • Business development
  • Process improvement
  • Presentation skills
  • Conflict resolution
  • Team collaboration
  • Client retention
  • Reporting skills
  • Policies and procedures implementation
  • Solutions development
  • Financial and cash flow analyses
  • High-pressure environments

Timeline

Sales Executive

Utkarsh Samll finance Bank Ltd
08 2022 - 08 2023

Relationship Manager

Bajaj Allianz Life Insurance Co
10 2023 - 03 2024

Branch Operating Officer

HDFC Life Insurance Company
04 2024 - Current

10th Materic - undefined

South End Model School

12th Higher Secondary - undefined

Asansol Collegiate School

B.com - undefined

TDB Collage Raniganj

Personal Information

  • Date of birth: 03/02/1997
  • Gender: Male
  • Nationality: Indian
  • Marital status: Single

Custom

  • Movies
  • Reading
  • Music

Personal Information

  • Date of birth: 03/02/1997
  • Gender: Male
  • Nationality: Indian
  • Marital status: Single

Custom

  • Movies
  • Reading
  • Music
Akash Mishra