AKANKSHA DEVI
Leeds,United Kingdom
Summary
Operations management and business analytics expert with strong team leadership and customer service skills. Proven track record in supervising staff, ensuring efficient inventory management, and optimizing cash handling processes. Proficient in Microsoft Office tools for data analysis, enhancing communication and problem-solving abilities. Dedicated to driving organizational success through meticulous attention to detail and effective time management.
Overview
2
2
Languages
1
1
year of professional experience
Work history
Shift Manager
Domino's Pizza
Harrogate, Harrogate
2025.11 - Current
- Supervise daily store operations to keep service running smoothly.
- Lead and motivate team members during busy shifts for consistent coverage.
- Deliver excellent customer service and handle concerns professionally to resolution.
- Maintain compliance with food safety hygiene and health and safety standards.
- Manage stock control, cash handling, and inventory procedures accurately.
- Support staff scheduling, training, and performance monitoring effectively.
- Maintain operational standards while meeting business targets every day.
Education
MSc - Operations Management and Business Analytics
University of Salford
Manchester, United KingdomSkills
- Operations Management
- Business Analytics
- Team Leadership
- Customer Service
- Staff Supervision
- Communication Skills
- Problem Solving
- Time Management
- Inventory Management
- Cash Handling
- Microsoft Office (Word, Excel & PowerPoint)
- Data Analysis
- Attention to Detail
- Team Collaboration
LANGUAGES
English
Hindi
Timeline
Shift Manager
Domino's Pizza
2025.11 - Current
MSc - Operations Management and Business Analytics
University of Salford