Akankhya Patri
London,United Kingdom
Summary
Dynamic and results-oriented Release Manager with 14 years of experience in orchestrating seamless software deployments and driving change management processes across complex, large-scale IT environments. Skilled in leading multi-environment release cycles, managing end-to-end CI/CD pipelines, and collaborating with cross-functional teams to ensure high-quality software delivery. My experience and knowledge span over the below key roles & responsibilities such as:
- Implementing and managing release/change processes for Test & Production environments using Service Now, JIRA, Confluence
- Conducting Release Readiness meetings, owning the RFR workflow
Managing IMP/Rollback Plans for the releases - Defining Path To Production & configuring CI-CD pipelines using
Azure DevOps/Jenkins across all portfolios - Conducting CAB/TAG meetings, business Go/No-Go meetings
- Ensuring code quality of the release components using SonarQube
- Defining code merge strategy and branching strategy in
GitLab/BitBucket repositories - AWS Certified Cloud Practitioner
Overview
17
17
years of professional experience
1
1
Certification
Work history
Software Release Manager
NTT DATA
City of London
07.2022 - 11.2024
- Spearheaded Release Management: Ensured the quality and integrity of LIVE services by managing end-to-end release processes. Utilized JIRA for tracking, Confluence for documentation, and ServiceNow for change and incident management.
- Collaborated with Stakeholders: Aligned releases with business standards by working closely with development, QA, and operations teams. Conducted CAB (Change Advisory Board) meetings for risk assessment and release approvals.
- Promoted Best Practices in Release Management: Advocated for structured release planning, environment stability, and automated testing. Used Bitbucket and GitHub for version control, and Jenkin for automated builds. Maintained code quality, code coverage etc using SonarQube
- Led CI/CD Implementation: Managed and maintained CI/CD pipelines using Azure DevOps, Jenkins, and GitLab CI to automate build, test, and deployment cycles, ensuring faster and more reliable releases.
- Managed Risks and Resolved Conflicts: Proactively identified risks and collaborated with the Account Transition Manager and project teams to address issues before they impacted release schedules. Used Splunk, Datadog, and New Relic for monitoring and incident response.
- Monitored DORA Metrics for Performance Optimization: Tracked key DevOps Research and Assessment (DORA) Metrics, including Deployment Frequency, Lead Time for Changes, Change Failure Rate, and Mean Time to Recovery (MTTR) to continuously improve release efficiency and stability.
Environments Manager
Sainsbury's Bank
Milton Keynes, United Kingdom
11.2021 - 07.2022
- Have hands-on experience of the maintenance and provisioning of environments AP and provide guidance to junior Environment members.
- Define and forecast environment requirements based on the anticipated future demand from wider technology teams.
- Ensure the test environments are fit for purpose to support the test activities, including code deployments, version control, and post-deployment checks.
- Manage and report on risks, assumptions, issues and dependencies of test environments.
- Provide input to the testing function, specifically around key decisions around Environment and technical components required to support technical solutions.
- A demonstrated track record of organising and tracking the progress of multiple projects.
Change & Release Manager
Tata Consultancy services
Coventry
04.2016 - 10.2021
- Conducting Release Readiness meetings, owning the RFR workflow to approve features for the release.
- Ensuring code quality of the release components using SonarQube, validating reports.
- Streamlining Dev-Ops pipelines across all the project teams and ensuring the approval process is in place in MS Azure/Jenkins.
- Managing branch strategy and code merge strategy in GitLab & GitHub.
- Organizing pre-deployment preparation, assessing change requests & scheduling the release as per the timeline.
- Creating plans for the implementation and deployment as per the release schedule.
- Closely monitoring and coordinating blocker/critical defects in test environments that could impact the release schedule.
- Providing daily updates on the release activities to leadership.
- Conducting the CAB/TAG meetings to discuss the release schedule & content to find roadblocks, if any.
- Leading the Go-Live activities to deploy the software successfully.
- Maintaining release notes, various notifications lists, and dependencies.
- Analyzing risk and impact of the production releases in SNow.
- Coordinating the release schedule and resources required depending upon the third-party applications, defect backlogs, planned releases, and infrastructure updates.
- Identifying the risks that can delay the release and manage them, such that the scope scheduled, and quality of the release is not affected.
Test Engineer
Tata Consultancy Services(Thomson Reuters, Deutsche Bank, Intel Corporation)
Bangalore
12.2011 - 03.2016
- Performed verification and release testing on new or modified product variants.
- Extensively used Mercury Quality Centre for defect finding and reporting.
- Created and executed software test plans, cases and scripts to uncover, identify and document software problems and their causes.
- Transitioned software development efforts to a test-driven development (TDD) process, which brought QA testing to the front-end of the development cycle for gains in code quality, software functionality and programmer productivity.
- Defined the acceptance criteria for both stories and releases.
- Involved in (BAT) Smoke testing, Functional testing, and Regression testing and Power Measurement testing.
Test Engineer
IHS
Bangalore
10.2009 - 11.2011
- Understanding and testing (black box, regression, and system) as per the business requirement.
- Executing the queries for proper transaction with SQL server and executing database queries at server side.
- Test case preparation, review and execution with SQL safe console management.
- Defect finding and reporting using Mercury quality centre.
- Information processing and data loading using MS access.
Technical Support Engineer
Hewlett Packard
Bangalore
09.2007 - 09.2009
- Worked with Microsoft tool, created SRs, test on the issue and close the SR as resolved case.
- Supported the pods like Networking, Share Point, LOB, OS/IE, Messaging, PC products, installation of specific products.
- Provided excellent customer service as the first point of contact for all customer queries.
- Provided technical support to customers on networking/messaging issues, referring on to technical team for further assistance if needed.
- Remotely accessed clients hardware and software programs to make fix issues they may be experiencing.
- Responded to customer queries via numerous platforms including web chat, email and telephone.
Education
B.Tech - Electrical
Biju Patnaik University of Technology
Skills
- Release & Change Management: ServiceNow, JIRA, Confluence
- CI-CD: Azure DevOps, Jenkins, SonarQube
- Monitoring Tools: Grafana, Prometheus, Splunk
- Version Control: GitHub, GitLab, BitBucket
- Database: Oracle, MySQL
- Certifications: AWS Certified Cloud
Practitioner, ITIL Foundation, ISTQB Foundation - OS: Windows, Linux, Mac OS
- Bug Tracking Tools: JIRA, Mercury
Quality Centre, TestRail
Certification
- AWS Certified Cloud Practitioner
- ITIL Foundation
Timeline
Software Release Manager
NTT DATA
07.2022 - 11.2024
Environments Manager
Sainsbury's Bank
11.2021 - 07.2022
Change & Release Manager
Tata Consultancy services
04.2016 - 10.2021
Test Engineer
Tata Consultancy Services(Thomson Reuters, Deutsche Bank, Intel Corporation)
12.2011 - 03.2016
Test Engineer
IHS
10.2009 - 11.2011
Technical Support Engineer
Hewlett Packard
09.2007 - 09.2009
B.Tech - Electrical
Biju Patnaik University of Technology
Similar Profiles
Pankaj NathPankaj Nath
Director - Cloud & Infrastructure Services at NTT DATA Services (Previously NTT/Netmagic)Director - Cloud & Infrastructure Services at NTT DATA Services (Previously NTT/Netmagic)
GAZI MAMOONUR ALAMGAZI MAMOONUR ALAM
SENIOR NETWORK ENGINEER at NTT GLOBAL PVT. LTD(NTT DATA)SENIOR NETWORK ENGINEER at NTT GLOBAL PVT. LTD(NTT DATA)
Yashika SureshbabuYashika Sureshbabu
Service Desk Analyst / Acting Shift Lead at NTT GDC India Private Limited / NTT DataService Desk Analyst / Acting Shift Lead at NTT GDC India Private Limited / NTT Data
Ruchi SharmaRuchi Sharma
QA Specialist Engineering TL at NTT Data (NTT cloud Com.)QA Specialist Engineering TL at NTT Data (NTT cloud Com.)
Joanne LittleJoanne Little
Director of Curriculam at Newham College Sixth Form CentreDirector of Curriculam at Newham College Sixth Form Centre