Akalu Michael
London,UK
Summary
Accomplished professional with expertise in supply chain coordination and resource planning, adept at process and workflow optimisation. Demonstrates strong skills in data entry, record management, and cross-functional collaboration, ensuring effective stakeholder communication and performance reporting. Proficient in problem-solving, risk management, and time prioritisation, with advanced knowledge of Microsoft Excel and customer relationship management systems. Committed to deadline adherence and training development while providing exceptional administrative support.
Overview
8
8
years of professional experience
Work history
Coordinator
Homestay Services
Toronto
05.2022 - 03.2025
- Coordinated client placement logistics to achieve operational targets and resource optimisation.
- Developed robust client relationships through effective communication and conflict resolution.
- Delivered performance reports to monitor service fulfilment against KPIs.
- Collaborated with departments to enhance scheduling and resource allocation efficiency.
- Explored new opportunities whilst maintaining focus on core responsibilities.
Data Support Coordinator
Chelsea and Westminster NHS
London
02.2019 - 03.2022
- Streamlined operational logistics by managing internal scheduling systems and staff rosters.
- Maintained data accuracy by regularly updating logistical and clinical records.
- Coached new hires on company procedures, facilitating quicker onboarding process.
- Collaborated with cross-functional teams to coordinate services and balance department workloads.
- Supported project teams in optimising service delivery processes under tight deadlines.
Health Record Coordinator
St. George's NHS Trust
London
08.2017 - 01.2019
- Streamlined management of sensitive records to enhance operational planning.
- Liaised with internal departments and third-party providers for timely data access.
- Participated in service improvement projects, ensuring information accuracy and availability.
- Improved workflow efficiency by developing process improvements.
Education
BSc - Business Management
Royal Holloway University of London
London, UKSkills
- Supply Chain Coordination
- Resource Planning & Scheduling
- Process & Workflow Optimisation
- Data Entry & Record Management
- Cross-Functional Collaboration
- Stakeholder Communication
- Performance Reporting
- Problem Solving & Risk Management
- Time & Task Prioritisation
- Microsoft Excel / Google Sheets
- Customer relationship management systems
- Deadline adherence
- Training and Development
- Administrative support
Timeline
Coordinator
Homestay Services
05.2022 - 03.2025
Data Support Coordinator
Chelsea and Westminster NHS
02.2019 - 03.2022
Health Record Coordinator
St. George's NHS Trust
08.2017 - 01.2019
BSc - Business Management
Royal Holloway University of London