Ajulan Rajakumaran

• Showcased strong communication skills when explaining promotions or discounts to customers .
• Improved customer relations by managing customer complaints effectively.
• Managed time efficiently during peak hours to limit customer waiting periods.
• Assisted in the training of new staff members, ensuring consistency in service delivery.
• Handled cash transactions accurately, maintaining financial integrity of the till.

• Enhanced data accuracy by conducting thorough data cleansing and validation processes.
• Streamlined reporting process, saving significant time on weekly report generation.
• Refined existing databases by removing outdated records ensuring up-to-date information availability for analysis purposes.
• Conducted detailed data analysis to identify trends and patterns in business performance.
• Utilised Excel for efficient manipulation and analysis of large datasets resulting in quick turnaround times on tasks.

▪ Experience in Preserving Disk Images and Analyzing raw data through Autopsy and Encase Software.
▪ Identified, preserved, collected, and processed data for internal analysis and/or external review to support high-profile dispute and investigation
matters.
▪ Analyzed evidence/data, large volumes of structured and unstructured data which assists in detecting and preventing fraud.
▪ Prepared reports for legal action and provided evidence in court.
▪ Carried out thorough reviews of documents and completed accurate audit reports.