Accomplished professional with expertise in customer relationship management systems and budgeting and financial planning. Demonstrates proficiency in Microsoft Office Suite, particularly MS Excel, alongside strong communication skills and finance management capabilities. Adept at utilising accounting software for financial reporting and understanding HR policies and IT infrastructure. Proven track record in process improvement initiatives and project management software use, with a focus on enhancing organisational efficiency. Career goals include leveraging critical-thinking skills to drive strategic financial decisions within a dynamic environment.