Summary
Overview
Work history
Education
Skills
Websites
Affiliations
Languages
References
Timeline
Generic

Ajith Thomas

Newbury,West Berkshire

Summary

Performance and Analytics Designer with over 11 years of expertise in Testing, Performance Management, and Telecom. Proficient in utilizing performance management tools such as Rakuten Foresight and MYCOM PrOptima, alongside visualization platforms like Tableau and Grafana. Skilled in developing KPIs, dashboards, and reports from raw network data, with a focus on platform health monitoring and trend analysis. Experience includes performance reporting for Data Access and Packet Core teams, driving actionable insights and improvements.

Overview

11
11
years of professional experience
3
3
years of post-secondary education

Work history

Performance and Analytics Designer

Capgemini (VMO2 client)
Newbury, West Berkshire
03.2023 - Current
  • Enhanced performance reporting for Data Access and Packet Core teams using Rakuten Foresight and Tableau.
  • Ingested data and generated reports from PrOptima/Foresight performance management platforms.
  • Designed KPIs for core data platforms and managed delta counter updates post-software upgrades, coordinating with vendors.
  • Led monthly/quarterly trend analysis calls for deep dives on platform performance, identifying and resolving issues.
  • Developed and curated high-quality network-focused reports using local systems (Grafana, Prometheus).
  • Hands-on experience designing dashboards from raw counters for Data Core in Foresight.
  • Collaborated with cross-functional teams to ensure timely delivery and issue resolution.
  • Coordinated with external vendors and suppliers to oversee production of high-quality design deliverables.

Consultant, Performance Reporting & Analysis

CAPGEMINI(ALTRAN)
Newbury, West Berkshire
03.2021 - 03.2023
  • Preparing Test documents - Test Scenarios, Test plan,
  • Involved creating Manual test cases as well as creating automation test scripts.
  • Execution of manual test Cases and automation scripts in different browsers, validating same.
  • Troubleshoot application problems and diagnose issue.
  • RAN configuration and perform Regression and Assurance testing.
  • Good knowledge of telecom network architecture ( 2G/3G/4G/5G ).

Senior Engineer, Testing

QUEST GLOBAL
BENGALURU
09.2018 - 03.2021
  • Senior Test Engineer in XchangePoint Project (Responsible for Test Author, Execution, Reviewing).
  • Responsible for Application and Web Server Testing and Test Reporting.

Engineer, Testing

ARICENT
BENGALURU
03.2015 - 09.2018
  • Test Engineer in Vodafone project (Responsible for Test Execution, Provisioning etc.)
  • Support Engineer in Mycom-PrOptima(Responsible for supporting users and providing solutions in PrOptima).
  • Support Engineer in SevOne project (Responsible for daily Sunrise and Sunset test).

Associate professional test engineer

ARICENT
BENGALURU
03.2014 - 03.2015
  • Developed automation scripts with Selenium WebDriver for DRE.
  • Prepared comprehensive test plans and authored test scripts for DRE components.
  • Conducted functional and load testing using JMeter to ensure performance standards.

Education

Bachelor of Computer Application - Computer Science

KRISTU JAYANTI COLLEGE
INDIA
06.2010 - 03.2013

Skills

  • Performance analytics tools: Rakuten Foresight, MYCOM PrOptima, SevOne, ZenPM
  • Data visualization and analysis: GCP, Tableau, Grafana, Prometheus
    Database querying with SQL
  • Programming in Python and Shell script
  • Performance and Functional testing
  • Testing automation with Selenium
  • Telecom OSS/BSS expertise
  • Operating systems: Windows and Unix/Linux

Affiliations

  • Football
  • Badminton
  • Music

Languages

English
Fluent
Hindi
Advanced
Malayalam
Native
Tamil
Fluent
Telugu
Intermediate
Kannada
Native

References

References available upon request.

Timeline

Performance and Analytics Designer

Capgemini (VMO2 client)
03.2023 - Current

Consultant, Performance Reporting & Analysis

CAPGEMINI(ALTRAN)
03.2021 - 03.2023

Senior Engineer, Testing

QUEST GLOBAL
09.2018 - 03.2021

Engineer, Testing

ARICENT
03.2015 - 09.2018

Associate professional test engineer

ARICENT
03.2014 - 03.2015

Bachelor of Computer Application - Computer Science

KRISTU JAYANTI COLLEGE
06.2010 - 03.2013

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