Detail-oriented professional with strong verbal and written communication skills, proficient in Windows, Linux OS & Microsoft Office. Demonstrated expertise in facilitating team collaboration and ensuring meticulous attention to detail. Committed to leveraging technical skills and teamwork abilities to drive organisational success.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
Work history
Customer Assistant
Wm Morrisons Supermarkets Ltd
Wrexham, Wrexham
05.2023 - Current
Providing great customer service, aiding customers with queries, guiding them to products or making sure they enjoy shopping experience.
Replenishment of products on shelves to ensure availability and presentation.
Assisted in visual merchandising efforts, enhancing store appearance and attracting footfall.
General store maintenance, keeping store clean and tidy, including tasks like cleaning spills and organizing displays.
Code checking, finding products that is going to expire & move to front. Taking out expired products from shelves.
Operated till systems smoothly, streamlining check-out process for customers.
Production Operative
Enbarr Enterprises Ltd
Deeside, Flintshire
08.2022 - 05.2023
Following production directions, ensuring products are packed correctly according to specific guidelines.
Handled raw materials, prepared for production process.
Performed routine equipment inspections to prevent breakdowns.
Organised goods ready for dispatch, ensuring timely deliveries.
Compliance with food safety regulations, adhering to relevant food safety legislation and standards.
Kept record of inventory for better stock management.
Sales Engineer
Towell Auto Centre LLC – Bridgestone Tyres
Muscat, Oman
08.2015 - 08.2021
Responsible for selling Bridgestone products by establishing contact and developing relationships with prospective customers by recommending them with different effective solutions
Maintains relationships with clients by providing after sales support, information and guidance; recommending profit and service improvements
Maintains professional and technical knowledge by attending educational workshops
Preparing daily reports to Sales Manager & Head Office
Assist in formulating plans and strategies with special assignments and prospecting for new customers and other commercial accounts
Negotiating tender, contract terms and conditions
Demonstrating products, services and solutions to potential clients
Meeting targets of both individual and branch sales team revenue against predefined targets and related KPIs
Service Manager
Aditya Power
Cochin, India
11.2013 - 12.2014
Coordinating day-to-day activities, office-Administration, maintaining relationship with employee & customer
Reporting daily activities to manager through e-mails, phone calls etc
Directing & promoting sales & service of Cummins Diesel Generator as well as Batteries.
DeltaV DCS Support Engineer
Cascade Automation LLP
Thane, India
09.2011 - 10.2013
Worked as DeltaV DCS Support Engineer for Emerson Process Management India Pvt Ltd.
Developing Logics & generate Delta-V Batch code based on customer requirement
Configuring Delta-V Graphics, conducting FAT & reports for Delta-V DCS system
Installation & Commissioning of Delta-V hardware, SDS & functional Documentation.
Ensured minimal downtime during system upgrades through careful planning and execution.
Customised software applications to fit specific company requirements, boosting overall productivity.