Summary
Overview
Work History
Education
Skills
Additional Information
References
Timeline
Generic

Ajenifuja Kehinde

London,United Kingdom

Summary

As a dedicated and hardworking person, I am now looking for new challenges to embark on and test my communication, problem solving and numerical skills. As well as being determined and organised, I pride myself on being someone who gets on well with people and approaches every task with a willingness to learn. Additionally, I am a very dedicated team player, who can work in a unit and ensures the team is working collectively. Most recently, I worked in the hospitality industry where my responsibilities were handling customer merchandise such as food and supplying to different institutions. I also flagged damaged merchandise for shipment back to vendors. In addition to this experience, I gained considerable customer service skills during my part time employment as a waiter and restaurant host while I was in fulltime education Proactive Hospitality Worker with in-depth understanding of operational practices and logistics coordination. Proficient in day-to-day operations, catering and event preparations. Successful record of managing budgets, controlling inventory and motivating team members to boost productivity. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Customer-oriented team member with strong background in customer relations and administrative support. Seamlessly provides check-in and check-out processes and assists guests in friendly, courteous manner. Committed to leaving great, lasting impression. Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual takes reservations, assigns rooms and handles payments. Outstanding multitasker with in-depth knowledge of travel planning software. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Market Researcher/Project Manager

Ipsos
London
05.2023 - 02.2024
  • Presented research findings to stakeholders, driving informed decision-making throughout the organization
  • Utilised diverse research techniques and online or published data collection tools to amass key information or statistics, supporting business objectives.
  • Devised questionnaires, surveys and open forum discussions to generate real-time data collection from target demographic.
  • Ensured compliance with ethical standards during all stages of the research process, maintaining a high level of integrity in study results.
  • Analyzed emerging industry trends to identify potential threats or opportunities for business growth.
  • Continuously improved internal knowledge base by staying up-to-date on industry developments and attending relevant conferences and workshops.

Hospitality Staff

Soft corp
London city
02.2023
  • While working for Syft as Hospitality staff, I have achieved a great deal and earned numerous accolades for my work
  • I have had the privilege of working at many high-profile events, serving esteemed guests and prioritizing their needs while delivering exceptional 5-star service
  • The skills I gained and duties I had to do include: Bar back, Costumer Service skill, Waiter skills, Bartending, Receptionist

Various roles including Shift Manager, Waiter

Exquisite Staff
05.2021
  • My role within Exquisite Staff allowed me to hold positions as shift manager and waiter for various venues
  • Duties include: Responsible for ensuring agency staff’s safety, Managing shifts and ensuring all staff and customers were served, Ensuring customers have an excellent customer experience at any venue that I was stationed at, Responsible for keeping a clean and safe environment, Utilising communication skills between clients, customers, and staff

Waiter

Various agencies
01.2018
  • As a waiter working with various agencies, I was able to adapt to many different work environments quickly
  • Duties as a waiter include: N/A

QCC COLLEGE CARE TRAINING SERVICES LTD
11.2022 - 01.2023
  • I have completed my training in Health and Social care at QCC COLLEGE CARE TRAINING SERVICES LTD.

Andaz hotel room dining

11.2022 - 01.2023
  • As a room service waiter I am responsible for preparing orders, setting trays and delivering items to guest rooms in an attentive and efficient manner.

warehouse operative

Ocado
01.2018 - 01.2020
  • My role as a warehouse operative is to ensure our customer’s shopping is picked and packed in an extremely safe and clean manner, it is a very fast paced environment
  • Duties and responsibilities include: Making sure at least 1200 items are picked per shift, General cleaning duties to maintain a clean environment, Dealing with customer queries quickly and efficiently, Keeping a safe and clean environment for both staff and customers, Setting up event spaces, Working efficiently with different teams to ensure smooth running shifts

steward

Event staff management
01.2017 - 01.2018
  • My job was to assist with the circulation of spectators to avoid overcrowding

Waiter

Lewisham Tigers Football Club
01.2015 - 01.2016

Education

BTEC - undefined

CTK Lewisham
01.2018 - 1 2020

GCSE - undefined

Globe Academy
01.2013 - 1 2018

Skills

Fluent in Yorubaundefined

Additional Information

I am really passionate in creating an Entertainment business that give other people opportunity and chance to show their talent and create a business/income of their own, I do this by ensuring everything is done with perfect and optimum execution.

References

Available upon request

Timeline

Market Researcher/Project Manager

Ipsos
05.2023 - 02.2024

Hospitality Staff

Soft corp
02.2023

QCC COLLEGE CARE TRAINING SERVICES LTD
11.2022 - 01.2023

Andaz hotel room dining

11.2022 - 01.2023

Various roles including Shift Manager, Waiter

Exquisite Staff
05.2021

Waiter

Various agencies
01.2018

warehouse operative

Ocado
01.2018 - 01.2020

BTEC - undefined

CTK Lewisham
01.2018 - 1 2020

steward

Event staff management
01.2017 - 01.2018

Waiter

Lewisham Tigers Football Club
01.2015 - 01.2016

GCSE - undefined

Globe Academy
01.2013 - 1 2018
Ajenifuja Kehinde