AJAYKUMAR KOVVURI
London
Summary
Accomplished Restaurant General Manager with nearly 4 years of progressive leadership experience within KFC UK & Ireland. Successfully progressed from Intern to Team Member, Team Leader, Assistant Restaurant General Manager and Restaurant General Manager through exceptional operational performance and leadership. Experienced in leading high-volume quick service restaurants with full accountability for operations, profitability, people development and customer experience. Proven record of transforming underperforming restaurants, increasing sales, improving profitability, developing future leaders and consistently delivering outstanding operational standards. Currently leading a high-volume restaurant generating approximately £45,000 in weekly sales while managing more than 40 employees and delivering outstanding ROCC, audit and financial performance.
Overview
5
5
years of professional experience
Work History
Restaurant General Manager
KFC King's Cross
London
03.2026 - Current
- Responsible for leading one of the company's highest-volume restaurants with approximately £45,000 weekly sales.
- Lead 40 Team Members, 5 Team Leaders and 2 Assistant Restaurant General Managers.
- Improved ROCC performance from 50% to 100% across the last three audits.
- Delivering approximately 20% YTD operating profit.
- Driving operational excellence, guest satisfaction and people development.
Restaurant General Manager
KFC Neasden
Neasden
03.2024 - 02.2026
- Increased weekly sales from £13,000 to £20,000.
- Achieved 100% ROCC pass rate for two consecutive years.
- Passed every internal, financial and operational audit.
- Developed 8 Team Leaders and 2 Assistant Restaurant General Managers.
- Improved profitability through labour and cost management.
Restaurant General Manager
KFC Brent Cross
Brent Cross
01.2022 - 03.2024
- Increased weekly sales from £18,000 to £22,000.
- Hired more than 20 employees to rebuild the restaurant.
- Built the management team from scratch.
- Developed 6 Team Leaders and 1 Assistant Restaurant General Manager.
- Passed 6 out of 7 ROCC audits.
- Achieved 100% financial audit compliance.
- Reduced operating losses from approximately 16% to around 5%.
Intern/ Team leader
KFC UK
03.2022 - 12.2022
- Promoted within six months of joining KFC because of outstanding performance and leadership.
Team Member
KFC UK
06.2021 - 12.2021
- Started career through an internship before securing a permanent position and progressing rapidly through leadership roles.
Education
Master of Business Administration - Project management
University of East London
City of london01-2021
Skills
- Restaurant Operations
- P&L Accountability
- Sales Growth
- Profit Improvement
- Labour Management
- Food Cost Control
- Recruitment
- People Development
- Succession Planning
- ROCC
- Audit Compliance
- HACCP
- Health & Safety
- Leadership
- KPI Management
- Guest Experience
Accomplishments
- Progressed from Intern to Restaurant General Manager within 4 years.
- Successfully turned around 3 KFC restaurants.
- Increased Brent Cross sales from £18,000 to £22,000 weekly.
- Increased Neasden sales from £13,000 to £20,000 weekly.
- Currently managing a restaurant generating approximately £45,000 weekly sales.
- Improved King's Cross ROCC from 50% to 100% across the latest three audits.
- Achieved 100% ROCC pass rate for two consecutive years.
- Recruited and developed more than 60 employees.
- Developed 14 Team Leaders and promoted 3 Assistant Restaurant General Managers.
- Reduced restaurant operating losses from approximately 16% to around 5%.
- Delivering approximately 20% Year-to-Date operating profit.
- Passed all operational, financial and food safety audits.
Timeline
Restaurant General Manager
KFC King's Cross
03.2026 - Current
Restaurant General Manager
KFC Neasden
03.2024 - 02.2026
Intern/ Team leader
KFC UK
03.2022 - 12.2022
Restaurant General Manager
KFC Brent Cross
01.2022 - 03.2024
Team Member
KFC UK
06.2021 - 12.2021
Master of Business Administration - Project management
University of East London