Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Ajayan Parakkattu Puthanveedu

Liverpool,LIV

Summary

Results-oriented professional with over a decade of experience in sales, administration, and human resource management within manufacturing and healthcare sectors. Proven ability to build strong client relationships and streamline administrative processes. Experienced Recruitment Executive with a successful track record in sourcing and hiring top talent, significantly reducing time-to-hire while maintaining high quality standards.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Project Support Administrator

Aintree university Hospital NHS Trust
Liverpool, Merseyside
01.2025 - Current
  • Ensured systematic record-keeping by coordinating project-specific documentation throughout phases.
  • Managed document and data control processes within Project Office utilizing defined systems.
  • Generated relevant progress reports for Project or Programme Manager as necessary.
  • Maintained accurate audit trails by logging, filing, and distributing all documentation.
  • Conducted regular reviews to uphold quality systems within Project Office.
  • Documented meeting minutes, tracked actions, and recorded decisions during meetings.
  • Delivered comprehensive administrative support to Project Team with diary coordination and meeting logistics.
  • Administered training compliance and sickness absence reviews following NHS Trust Policy.

Recruitment Officer Band 3

Royal Liverpool University Hospital NHS Trust
Liverpool
07.2022 - 11.2024
  • Executed full recruitment processes for Medical, Honorary, Bank, Volunteers, and General positions.
  • Published job advertisements on NHS jobs and Trac; coordinated external postings as necessary.
  • Maintained social media updates relevant to recruitment initiatives.
  • Facilitated candidate and Manager support throughout recruitment, providing timely updates.
  • Established relationships with candidates and line managers to enhance communication.
  • Administered ID/Smart card distribution and Certificate of Sponsorship through Home Office systems.
  • Monitored Trust KPIs and ensured compliance with Recruitment Service Level Agreement requirements.
  • Coordinated onboarding processes for new hires, ensuring adherence to NHS standards.

Administrator Band 2

Alder Hey Children’s Hospital NHS Trust
Liverpool
01.2022 - 06.2022
  • Digitalized older patient files for enhanced access by doctors.
  • Collected case notes from various sources including libraries.
  • Safely moved and handled records between library and work floor.
  • Prepared case notes according to processes while maintaining KPI standards.
  • Tracked case notes in a manifest to ensure file governance during outsourcing.
  • Executed ad hoc tasks related to prepping case notes across multiple workstreams.
  • Maintained and updated spreadsheets and databases for accurate record logging.

Healthcare Assistant

Betheny Nursing Services, HCA
Liverpool
03.2021 - 12.2021
  • Monitored patient health, behavioural and physical changes, promptly reporting concerns to ward supervisor.
  • Remained up-to-date on latest treatments, care improvements and regulations to facilitate continued patient satisfaction and wellbeing.
  • Kept public areas clean and hygienic by performing routine sanitisation tasks.
  • Helped patients improve mental wellbeing by providing a helpful and happy service throughout care.
  • Assisted in monitoring and observing patients within a ward, reporting concerns promptly to senior nurses.
  • Maintained excellent patient relationships by going the extra mile to attend to their needs and provide ongoing support.
  • Assisted with general cleaning, tidying of rooms and sanitising kitchen workspaces.
  • Assisted patients in the basic hygiene requirements, including bathing, washing and dressing.
  • Assisted in the rehabilitation of patients, including walking, talking and movement activities, completing as instructed in care plans.

Assistant Manager Sales & Marketing

Muscat Ideal City Co LLC
Muscat
04.2018 - 10.2020
  • Generated annual sales of US$ 500k in first year with average profit margin of 10%.
  • Managed onboarding and training programs for new employees, ensuring compliance with company policies.
  • Enhanced customer service by proactively addressing and fulfilling customer requests.
  • Automated office operations, overseeing client correspondence and data management.
  • Utilized advanced Excel functions to create and maintain comprehensive spreadsheets for reporting.
  • Developed efficient filing systems and protocols for customer databases.
  • Provided administrative support, including document copying and distribution.
  • Strengthened operational efficiencies by implementing organizational systems for confidential records.

Assistant Purchase Manager

Zonal Trading & Contracting WLL
Doha
03.2017 - 09.2017
  • Reviewed and negotiated vendor contracts to secure competitive pricing and improve lead times.
  • Implemented inspection policies, ensuring quality standards for all incoming products.
  • Managed purchases and receipts, maintaining accurate documentation of materials and finished goods.
  • Sourced new vendors to meet purchasing requirements and enhance supply chain efficiency.
  • Conducted market research to establish competitive pricing strategies.
  • Facilitated day-to-day office activities, providing support for reporting and management tasks.
  • Built competitive bidding environments with diverse suppliers to optimize procurement processes.
  • Developed cost reduction and waste elimination initiatives to enhance operational efficiency.

Assistant Sales Manager

Amiantit Oman Co LLC
Muscat
04.2015 - 02.2017
  • Expanded local customer base to 102 accounts, adding 25 new clients.
  • Generated US$1.2 million in annual sales turnover with 15 newly acquired customers.
  • Executed sales manager responsibilities during manager emergencies, ensuring continuity of operations.
  • Resolved complex customer inquiries from shop staff, delivering effective solutions to enhance satisfaction.
  • Facilitated weekly department meetings, ensuring organized and productive discussions.
  • Developed weekly and monthly reports and presentations for performance analysis.
  • Evaluated incoming correspondence to prioritize actions and drive prompt responses.

Export Sales Manager

Salem Balhamer Trading Co Ltd
Dammam
12.2008 - 01.2015
  • Researched and analyzed market trends, pricing structures, and competitor offerings daily.
  • Expanded customer base through product sampling and addressing consumer inquiries effectively.
  • Exceeded sales targets by five percent through daily interactions with potential customers.
  • Negotiated vendor prices and service agreements to reduce costs significantly.
  • Achieved 100% of annual sales target within first ten months as Export Sales Manager.
  • Drafted sales slips and contracts to facilitate transactions efficiently.
  • Retained existing customers while substantially increasing product line and sales volume.
  • Collaborated with marketing department to optimize strategic initiatives for growth.

Human Resources Assistant

Pantaloon Retail India Private LTD
Palakkad
09.2008 - 12.2008
  • Assisted with recruiting, background checks and reference checks.
  • Ensured employee time sheets were accurate while updating information.
  • Processed business and identification cards, bank accounts, reference and medical checks to streamline hiring protocol.
  • Prepared final pay and bonuses for exiting employees.
  • Kept office orderly by organizing and filing paperwork, sorting and delivering post, performing bookkeeping duties and adhering to many other office management duties.
  • Assisted in termination procedures.
  • Responded to questions and concerns of new hires.
  • Reviewed employee time sheets for accuracy and maintained accurate records in company system.
  • Executed HR department clerical duties such as filing, sorting and delivering mail and bookkeeping.
  • Led recruitment functions, including developing job postings, scheduling interviews and overseeing employee onboarding.

Administrative Associate

Affiliated Computer Services India Pvt. LTD
Cochin
07.2007 - 03.2008
  • Executed insurance election options for health and welfare benefits at Fortune 50 firms Morgan Stanley and Exxon Mobil Corporation.
  • Conducted research and analysis on consumer and vendor reconciliation during open enrollment periods.
  • Utilized extract-transform-load methodology to secure information for efficient data processing.

Education

MBA - HUMAN RESOURCES MANAGEMENT

SRR FOUNDATION
Karnataka, India
06.2015

BA - ENGLISH LANGUAGE AND LITERATURE

UNIVERSITY OF CALICUT
Calicut, India
06.2007

Skills

  • Attention to detail
  • Customer relations and service
  • Interpersonal communication skills
  • Data retrieval systems
  • Meeting scheduling and calendar management
  • Time management and prioritization
  • Invoicing and billing processes
  • Human resources knowledge and best practices
  • Computer proficiency in MS Office
  • Data entry and recordkeeping
  • Expense reporting and documentation
  • Persuasive negotiation techniques
  • Relationship building and management
  • Multilingual communication (Hindi, Malayalam, Tamil, English)
  • Data analysis and reporting
  • Recruitment processes and onboarding coordination
  • Compliance monitoring strategies
  • Effective team collaboration
  • Problem solving skills
  • Training administration and support
  • Office management practices
  • Project coordination and planning

Certification

  • Certificate of completion in Digital Marketing.
  • Online Introductory Certificate in Cyber Law and Intellectual Property Rights from Asian School of Cyber Law.
  • Diploma In Information Technology.
  • Many short-term certificate courses from Coursera, CIPD, FutureLearn, etc
  • 100% compliance to NHS mandatory training including, Information Governance and Security, Conflict resolution etc

References

Available on demand

Timeline

Project Support Administrator

Aintree university Hospital NHS Trust
01.2025 - Current

Recruitment Officer Band 3

Royal Liverpool University Hospital NHS Trust
07.2022 - 11.2024

Administrator Band 2

Alder Hey Children’s Hospital NHS Trust
01.2022 - 06.2022

Healthcare Assistant

Betheny Nursing Services, HCA
03.2021 - 12.2021

Assistant Manager Sales & Marketing

Muscat Ideal City Co LLC
04.2018 - 10.2020

Assistant Purchase Manager

Zonal Trading & Contracting WLL
03.2017 - 09.2017

Assistant Sales Manager

Amiantit Oman Co LLC
04.2015 - 02.2017

Export Sales Manager

Salem Balhamer Trading Co Ltd
12.2008 - 01.2015

Human Resources Assistant

Pantaloon Retail India Private LTD
09.2008 - 12.2008

Administrative Associate

Affiliated Computer Services India Pvt. LTD
07.2007 - 03.2008

MBA - HUMAN RESOURCES MANAGEMENT

SRR FOUNDATION

BA - ENGLISH LANGUAGE AND LITERATURE

UNIVERSITY OF CALICUT

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