Results-oriented professional with over a decade of experience in sales, administration, and human resource management within manufacturing and healthcare sectors. Proven ability to build strong client relationships and streamline administrative processes. Experienced Recruitment Executive with a successful track record in sourcing and hiring top talent, significantly reducing time-to-hire while maintaining high quality standards.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Project Support Administrator
Aintree university Hospital NHS Trust
Liverpool, Merseyside
01.2025 - Current
Ensured systematic record-keeping by coordinating project-specific documentation throughout phases.
Managed document and data control processes within Project Office utilizing defined systems.
Generated relevant progress reports for Project or Programme Manager as necessary.
Maintained accurate audit trails by logging, filing, and distributing all documentation.
Conducted regular reviews to uphold quality systems within Project Office.
Documented meeting minutes, tracked actions, and recorded decisions during meetings.
Delivered comprehensive administrative support to Project Team with diary coordination and meeting logistics.
Administered training compliance and sickness absence reviews following NHS Trust Policy.
Recruitment Officer Band 3
Royal Liverpool University Hospital NHS Trust
Liverpool
07.2022 - 11.2024
Executed full recruitment processes for Medical, Honorary, Bank, Volunteers, and General positions.
Published job advertisements on NHS jobs and Trac; coordinated external postings as necessary.
Maintained social media updates relevant to recruitment initiatives.
Facilitated candidate and Manager support throughout recruitment, providing timely updates.
Established relationships with candidates and line managers to enhance communication.
Administered ID/Smart card distribution and Certificate of Sponsorship through Home Office systems.
Monitored Trust KPIs and ensured compliance with Recruitment Service Level Agreement requirements.
Coordinated onboarding processes for new hires, ensuring adherence to NHS standards.
Administrator Band 2
Alder Hey Children’s Hospital NHS Trust
Liverpool
01.2022 - 06.2022
Digitalized older patient files for enhanced access by doctors.
Collected case notes from various sources including libraries.
Safely moved and handled records between library and work floor.
Prepared case notes according to processes while maintaining KPI standards.
Tracked case notes in a manifest to ensure file governance during outsourcing.
Executed ad hoc tasks related to prepping case notes across multiple workstreams.
Maintained and updated spreadsheets and databases for accurate record logging.
Healthcare Assistant
Betheny Nursing Services, HCA
Liverpool
03.2021 - 12.2021
Monitored patient health, behavioural and physical changes, promptly reporting concerns to ward supervisor.
Remained up-to-date on latest treatments, care improvements and regulations to facilitate continued patient satisfaction and wellbeing.
Kept public areas clean and hygienic by performing routine sanitisation tasks.
Helped patients improve mental wellbeing by providing a helpful and happy service throughout care.
Assisted in monitoring and observing patients within a ward, reporting concerns promptly to senior nurses.
Maintained excellent patient relationships by going the extra mile to attend to their needs and provide ongoing support.
Assisted with general cleaning, tidying of rooms and sanitising kitchen workspaces.
Assisted patients in the basic hygiene requirements, including bathing, washing and dressing.
Assisted in the rehabilitation of patients, including walking, talking and movement activities, completing as instructed in care plans.
Assistant Manager Sales & Marketing
Muscat Ideal City Co LLC
Muscat
04.2018 - 10.2020
Generated annual sales of US$ 500k in first year with average profit margin of 10%.
Managed onboarding and training programs for new employees, ensuring compliance with company policies.
Enhanced customer service by proactively addressing and fulfilling customer requests.
Automated office operations, overseeing client correspondence and data management.
Utilized advanced Excel functions to create and maintain comprehensive spreadsheets for reporting.
Developed efficient filing systems and protocols for customer databases.
Provided administrative support, including document copying and distribution.
Strengthened operational efficiencies by implementing organizational systems for confidential records.
Assistant Purchase Manager
Zonal Trading & Contracting WLL
Doha
03.2017 - 09.2017
Reviewed and negotiated vendor contracts to secure competitive pricing and improve lead times.
Implemented inspection policies, ensuring quality standards for all incoming products.
Managed purchases and receipts, maintaining accurate documentation of materials and finished goods.
Sourced new vendors to meet purchasing requirements and enhance supply chain efficiency.
Conducted market research to establish competitive pricing strategies.
Facilitated day-to-day office activities, providing support for reporting and management tasks.
Built competitive bidding environments with diverse suppliers to optimize procurement processes.
Developed cost reduction and waste elimination initiatives to enhance operational efficiency.
Assistant Sales Manager
Amiantit Oman Co LLC
Muscat
04.2015 - 02.2017
Expanded local customer base to 102 accounts, adding 25 new clients.
Generated US$1.2 million in annual sales turnover with 15 newly acquired customers.
Executed sales manager responsibilities during manager emergencies, ensuring continuity of operations.
Resolved complex customer inquiries from shop staff, delivering effective solutions to enhance satisfaction.
Facilitated weekly department meetings, ensuring organized and productive discussions.
Developed weekly and monthly reports and presentations for performance analysis.
Evaluated incoming correspondence to prioritize actions and drive prompt responses.
Export Sales Manager
Salem Balhamer Trading Co Ltd
Dammam
12.2008 - 01.2015
Researched and analyzed market trends, pricing structures, and competitor offerings daily.
Expanded customer base through product sampling and addressing consumer inquiries effectively.
Exceeded sales targets by five percent through daily interactions with potential customers.
Negotiated vendor prices and service agreements to reduce costs significantly.
Achieved 100% of annual sales target within first ten months as Export Sales Manager.
Drafted sales slips and contracts to facilitate transactions efficiently.
Retained existing customers while substantially increasing product line and sales volume.
Collaborated with marketing department to optimize strategic initiatives for growth.
Human Resources Assistant
Pantaloon Retail India Private LTD
Palakkad
09.2008 - 12.2008
Assisted with recruiting, background checks and reference checks.
Ensured employee time sheets were accurate while updating information.
Processed business and identification cards, bank accounts, reference and medical checks to streamline hiring protocol.
Prepared final pay and bonuses for exiting employees.
Kept office orderly by organizing and filing paperwork, sorting and delivering post, performing bookkeeping duties and adhering to many other office management duties.
Assisted in termination procedures.
Responded to questions and concerns of new hires.
Reviewed employee time sheets for accuracy and maintained accurate records in company system.
Executed HR department clerical duties such as filing, sorting and delivering mail and bookkeeping.
Led recruitment functions, including developing job postings, scheduling interviews and overseeing employee onboarding.
Administrative Associate
Affiliated Computer Services India Pvt. LTD
Cochin
07.2007 - 03.2008
Executed insurance election options for health and welfare benefits at Fortune 50 firms Morgan Stanley and Exxon Mobil Corporation.
Conducted research and analysis on consumer and vendor reconciliation during open enrollment periods.
Utilized extract-transform-load methodology to secure information for efficient data processing.
Education
MBA - HUMAN RESOURCES MANAGEMENT
SRR FOUNDATION
Karnataka, India
06.2015
BA - ENGLISH LANGUAGE AND LITERATURE
UNIVERSITY OF CALICUT
Calicut, India
06.2007
Skills
Attention to detail
Customer relations and service
Interpersonal communication skills
Data retrieval systems
Meeting scheduling and calendar management
Time management and prioritization
Invoicing and billing processes
Human resources knowledge and best practices
Computer proficiency in MS Office
Data entry and recordkeeping
Expense reporting and documentation
Persuasive negotiation techniques
Relationship building and management
Multilingual communication (Hindi, Malayalam, Tamil, English)
Data analysis and reporting
Recruitment processes and onboarding coordination
Compliance monitoring strategies
Effective team collaboration
Problem solving skills
Training administration and support
Office management practices
Project coordination and planning
Certification
Certificate of completion in Digital Marketing.
Online Introductory Certificate in Cyber Law and Intellectual Property Rights from Asian School of Cyber Law.
Diploma In Information Technology.
Many short-term certificate courses from Coursera, CIPD, FutureLearn, etc
100% compliance to NHS mandatory training including, Information Governance and Security, Conflict resolution etc
Pharmacy Support Worker at University Hospital Southampton NHS Foundation TrustPharmacy Support Worker at University Hospital Southampton NHS Foundation Trust