Ajay Ubha

• Co-directed the event whilst setting up and organising the camera equipment.
• Engaged with all guests in a friendly matter, attending to all needs.
• Planned all the schedules for each guest making sure everyone would arrive on time.

• Responsible for delivery high quality service.
• Assisting with all bar prep.
• Responsible for keeping the bar area to a high standard.

Supervisor (SEP 2022)

• Promoted to supervisor in recognition of strong performance and leadership
• Led shifts, overseeing front-of-house operations and team coordination
• Handled customer issues and complaints professionally, de-escalating situations effectively
• Managed opening and closing procedures, including cash handling and stock control
• Supported staff training and maintained high service standards
• Adapted quickly across roles to ensure smooth daily operations

Bartender (JUN 2021)

• Prepared and served a wide range of beverages, including cocktails, milkshakes, and hot drinks
• Managed bar operations during busy periods, ensuring efficiency and quality
• Maintained stock levels and ensured compliance with licensing regulations
• Provided personalised drink recommendations to enhance customer experience

Waiter (May 2019)

• Delivered attentive and friendly table service in a fast-paced environment
• Took orders accurately and ensured timely food and drink service
• Built strong customer relationships, contributing to repeat business
• Maintained cleanliness and organisation of the dining area

• I completed the online training course outlining health and safety risks and all other risk management in the workplace.
• I attended an induction day and learnt how the company operates.

• Helping customers as a sales supervisor.
• Dealing with any problems or queries
• Working on tills, dealing with customers’ requests over the phone.
• Effective communicator with customers and colleagues, enhancing my interpersonal skills.
• Easily adaptable and able to integrate within a team.
• Responsible for reorganising the store to improve the customer experience and sales strategy.