Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ajay Semic

Wolverhampton

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. A hardworking and passionate job seeker with strong organizational skills. Ready to help the team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

1
1
year of professional experience

Work History

Retail Sales Associate

Footlocker
Birmingham
10.2023 - Current
  • Maintained display and organisation of department based on visual merchandising guidelines.
  • Drove sales results through building and maintaining strong and thoroughly updated client portfolio.
  • Guaranteed client satisfaction by constantly providing standards of company services and values.
  • Updated product labelling and pricing to reflect discounts and offers.
  • Monitored display stock levels, replenishing for consistently well-stocked sales floor.
  • Resolved customer complaints and process issues with proactive problem-solving skills.
  • Actively participated in daily and department meetings, providing insights and recommendations.
  • Guaranteed high levels of customer satisfaction through product knowledge and attentive service.

Retail Assistant

Primark
Dudley, West Midlands
09.2022 - 04.2023
  • Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
  • Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
  • Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
  • Assisted customers with product selection and sales, recommending items to increase transaction value.
  • Resolved customer complaints and process issues with proactive problem-solving skills.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
  • Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
  • Prepared products for thesales floor, steaming and presenting items immaculately for appealing displays.
  • Assisted customers in locating specific items to boost satisfaction.
  • Processed returned or exchanged items and provided refunds to customers.
  • Maintained knowledge of products and features to provide recommendations to customers.

Education

GCSEs -

Moseley Park
Bilston
09/2014 - 08/2019

A-Levels -

Moseley Park Sixth Form
Bilston
09/2019 - 08/2021

HNC - Applied Bioscience

Coventry University
Coventry
09/2021 - 08/2022

Bachelor of Science - Diagnostic Radiography

Birmingham City University
Birmingham
09/2022 - 08/2023

Bachelor of Science - Accounting and Finance

Aston University
Birmingham
09/2023 - 08/2027

Skills

  • Excellent skills in IT, including knowledge of computer packages, such as; Microsoft software, Excel, Microsoft PowerPoint, internet etc
  • Gifted & Talented for curriculum subjects such as single sciences, Physical Education, business
  • Excellent customer service skills have been demonstrated and obtained by working with customers in various roles, such as in the Retail industry
  • Excellent communication skills both Verbal and Written, as taking on the role of a student representative required me to give both formal presentations to an audience and produce written letters to communicate with a diverse range of people

Languages

English
Fluent
Punjabi
Intermediate

Timeline

Retail Sales Associate

Footlocker
10.2023 - Current

Retail Assistant

Primark
09.2022 - 04.2023

GCSEs -

Moseley Park
09/2014 - 08/2019

A-Levels -

Moseley Park Sixth Form
09/2019 - 08/2021

HNC - Applied Bioscience

Coventry University
09/2021 - 08/2022

Bachelor of Science - Diagnostic Radiography

Birmingham City University
09/2022 - 08/2023

Bachelor of Science - Accounting and Finance

Aston University
09/2023 - 08/2027

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Ajay Semic