Summary
Overview
Work History
Education
Skills
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Timeline
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Ajay Puppala

Ajay Puppala

Manchester,United Kingdom

Summary

Analyst with expertise in Tableau, Power BI, and Python, skilled in leveraging Excel and Google Analytics for comprehensive data analysis. Proficient in SEO and R Programming, with a strong foundation in machine learning and statistical analysis. Demonstrates exceptional problem-solving abilities and team collaboration skills. Committed to driving data-driven insights to support strategic decision-making.

Overview

2
2
years of professional experience
4
4
years of post-secondary education

Work History

Student Support

Randstad
Manchester
09.2024 - 02.2025
  • Collaborated with teaching staff to provide consistent student support, resulting in improved behaviour management.
  • Assisted in development of Individual Education Plans, enhancing student support.
  • Supported teachers in managing challenging student behaviour, contributing to progress meetings to provide feedback, raise concerns and recommend appropriate action.
  • Prioritised individual student needs by offering tailored support and mentoring sessions.
  • Fostered inclusive, supportive learning environment for all students.
  • Facilitated open communication channels between parents and school management for better student support.

Customer Assistant

Marks & Spencers
Manchester
06.2024 - 08.2024
  • Assisted customers with product inquiries, enhancing satisfaction and increasing repeat visits
  • Managed inventory efficiently, ensuring optimal stock levels and reducing shortages
  • Collaborated with team to improve checkout process, reducing wait times and boosting efficiency
  • Resolved customer complaints promptly, maintaining a high level of service quality
  • Supported promotional events, contributing to increased store traffic and sales growth

Relationship Manager

Home First Finance Company
Guntur
03.2023 - 09.2023
  • Managed client relationships, serving as the primary point of contact for customers, ensuring their needs were met with appropriate financial solutions
  • Utilized data analysis to provide personalized solutions for clients, recommending products based on behaviour and financial profiles
  • Assisted customers with home loan applications and managed the entire loan process, including tracking, updating, and ensuring compliance with regulations
  • Analysed customer feedback and account data, identifying trends and improving customer retention and satisfaction
  • Collaborated with cross-functional teams to implement customer service and sales strategies, contributing to company growth
  • Consistently exceeded targets for customer satisfaction and loan disbursement

Education

Msc - Business Analytics

The University of Law
Manchester
01.2024 - 02.2025

MBA - Finance & Marketing

Prasad V Potluri Siddhartha Institute of Technology
Manchester
01.2021 - 07.2023

Skills

  • Tableau
  • Power BI
  • Python
  • Excel
  • Google Analytics
  • SEO
  • R Programming
  • Data Analysis
  • Machine Learning
  • Statistical Analysis
  • Problem Solving
  • Team Collaboration

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Financial Derivatives Analysis, Applied advanced statistical methods and data analysis techniques to study the pricing, hedging, and risk management strategies of financial derivatives. Analysed how various factors affect derivative pricing, including underlying asset volatility and market conditions., Excel, R-Programming, Created a risk model for a hypothetical portfolio using financial derivatives to minimize portfolio risk and enhance returns.

Timeline

Student Support

Randstad
09.2024 - 02.2025

Customer Assistant

Marks & Spencers
06.2024 - 08.2024

Msc - Business Analytics

The University of Law
01.2024 - 02.2025

Relationship Manager

Home First Finance Company
03.2023 - 09.2023

MBA - Finance & Marketing

Prasad V Potluri Siddhartha Institute of Technology
01.2021 - 07.2023

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Ajay Puppala