AJAY KUMAR ASHOKAN
London,United Kingdom
Summary
Accomplished professional with expertise in business development, B2B sales, and sales strategy. Demonstrates proficiency in CRM and customer service, driving growth through effective team leadership. Skilled in supply chain management, logistics, manufacturing, and production processes, ensuring quality control and process improvement. Adept at risk management and contract negotiation, leveraging Microsoft Office to optimise operations. Committed to advancing career goals by enhancing organisational efficiency and delivering exceptional results.
Overview
5
5
years of post-secondary education
7
7
years of professional experience
Work history
Manager – Business Development & Sales
PGM Fish Mongers
Wembley
03.2023 - 07.2026
- Developed business growth strategies.
- Expanded product offerings through market research.
- Negotiated contracts.
- Built strong client relationships.
- Improved sales processes.
- Conducted competitor analysis.
- Monitored sales performance.
- Recruited and trained staff.
- Organised promotional campaigns.
Ground Handling Agent
Delhivery Pvt Ltd
Kochi
06.2021 - 02.2022
- Coordinated cargo documentation.
- Updated booking systems.
- Tracked shipments.
- Resolved shipment issues.
- Handled customer enquiries.
Manufacturing / Process Technician
United Industries Pvt Ltd
Chennai
01.2021 - 01.2022
- Set up machinery.
- Adjusted machine settings.
- Resolved production issues.
- Performed preventive maintenance.
- Conducted quality inspections.
- Ensured health & safety compliance.
Sales Assistant
Paytm Pvt Ltd
Kochi
11.2019 - 04.2020
- Assisted customers.
- Achieved sales targets.
- Resolved enquiries.
- Maintained product knowledge.
- Built repeat customer relationships.
Education
MSc - Management
The University of Law
London 01.2022 - 01.2023
Bachelor of technology - Engineering
Jai Bharath College of Management & Engineering Technology
India 01.2015 - 01.2019
Skills
- Business Development
- B2B Sales
- Sales Strategy
- CRM
- Customer Service
- Team Leadership
- Supply Chain
- Logistics
- Manufacturing
- Production
- Process Improvement
- Quality Control
- Risk Management
- Contract Negotiation
- Microsoft Office
LANGUAGES
English
Malayalam
Hindi
Timeline
Manager – Business Development & Sales
PGM Fish Mongers
03.2023 - 07.2026
MSc - Management
The University of Law
01.2022 - 01.2023
Ground Handling Agent
Delhivery Pvt Ltd
06.2021 - 02.2022
Manufacturing / Process Technician
United Industries Pvt Ltd
01.2021 - 01.2022
Sales Assistant
Paytm Pvt Ltd
11.2019 - 04.2020
Bachelor of technology - Engineering
Jai Bharath College of Management & Engineering Technology
01.2015 - 01.2019