Ajay Jeevan
Pinner,Harrow
Summary
Results-focused individual prioritising customer satisfaction. Excellent sales ability and communication skills. Proactive, opportunistic worker, driven to continuously exceed sales targets.
Overview
11
11
years of professional experience
Work history
Ski Resort Rep
NUCO
Manchester
12.2023 - 12.2024
- Built and maintained productive client relationships to maintain satisfaction and loyalty.
- Managed over 100 Ski passengers over a week.
- Provided exceptional customer care to uphold brand standards and reputation.
- Resolved customer concerns promptly to maintain satisfaction.
- Built lasting relationships with clients through customer service interactions.
- Facilitated smooth deliveries in line with customer requests.
- Ensured great customer skiing experience !
Waiter
Mandarin
Northwood
09.2023 - 10.2024
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Cleaned and set tables quickly after customers left to maximise restaurant capacity.
- Prepared tables for guests and reset tables between customers.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
- Maintained excellent level of service in busy and demanding restaurant environment.
Tutor
Tutor Hive
Pinner
11.2023 - 01.2024
- Taught students important points to prepare for examinations and assessments.
- Planned lessons to target subject weaknesses and build skills within strengths.
- Supported students to identify problems impeding education.
- Designed learning plans tailored to individual needs.
- Managed pupil behaviour and set firm boundaries to maximise learning potential.
- Taught study skills and learning accommodations to help struggling students resolve core issues impeding academic progress.
Conference producer
IMAPAC
London, Middlesex
10.2023 - 11.2023
- Organised meetings with members of big Pharma companies worldwide including names such as Bayer and Sanofi etc.
- Assisted with various research operations within the company aligning with the clinical operation.
- Explained event packages, options and prices clearly to customers.
- Registered and briefed attendees on event schedules.
- Determined client budget, vision and requirements through consultations.
Tutor
MyTutor
London
01.2022 - 01.2023
- Taught students important points to prepare for examinations and assessments.
- Planned lessons to target subject weaknesses and build skills within strengths.
- Supported students to identify problems impeding education.
- Designed learning plans tailored to individual needs.
- Managed pupil behaviour and set firm boundaries to maximise learning potential.
- Taught study skills and learning accommodations to help struggling students resolve core issues impeding academic progress.
- Provided constructive feedback for each tutoring session to evaluate student performance and determine future needs.
Club promoter
PRYZM
Nottingham
10.2022 - 12.2022
- Used product and service knowledge to guide customer decision-making.
- Demonstrated product features and benefits persuasively, influencing purchasing decisions.
- Informed current and potential customers about product updates, special offers and new products.
- Distributed promotional materials to enhance visibility and attract target audiences.
- Interacted and engaged with customers, providing guidance and product insights to influence purchase decision.
- Maintained positive and approachable demeanor, fostering friendly and inviting atmosphere.
- Captured customer feedback and relayed insights to marketing and sales teams.
Nursing home assistant
Abbey field
Northwood
04.2014 - 12.2016
- Assisted in all aspects of personal hygiene, prioritising patient dignity, privacy and independence.
- Prioritised person-centred care to maximise independence for clients with dementia and limited mobility.
- Monitored patient symptoms and progress to boost health outcomes.
- Assisted in all aspects of personal care while encouraging independence and activity appropriate to individual ability.
- Successfully empowered individuals to pursue hobbies and leisure activities, such as shopping and creative activities.
- Collaborated with external support providers to maintain good care continuity.
- Monitored physical and emotional wellbeing of individuals, reporting changes to care managers.
- Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
Medical student
Hillingdon A&E
London
06.2015 - 06.2015
- Participated in medical rounds, presenting and discussing cases with healthcare team.
- Shadowed experienced physicians to observe and learn various medical procedures.
- Identified health conditions through targeted physical examinations.
- Maintained professional standards in relation to confidentiality and ethics.
- Collaborated with medical professionals in patient care, gaining practical experience in clinical settings.
Medical student
Drexel University Hospital
Philadelphia
07.2014 - 07.2014
- Shadowed experienced physicians to observe and learn various medical procedures.
- Conducted patient interviews and physical examinations to gather relevant medical histories.
- Identified health conditions through targeted physical examinations.
- Collaborated with medical professionals in patient care, gaining practical experience in clinical settings.
- Maintained professional standards in relation to confidentiality and ethics.
- Kept detailed, accurate patient notes for thorough medical records.
Education
Bachelor of Science - Medical Sciences
University of Nottingham
Nottingham 09/2019 -
Doctor of Medicine - Medicine
University of Nottingham
Nottingham 09/2017 - 07/2024
GCSEs - Maths
Merchant Taylor’s School
London 09/2014 - 08/2015
GCSEs - English Lit
Merchant Taylors' School
Northwood 09/2014 - 08/2015
GCSEs - English lang
Merchant Taylors' School
Northwood 09/2014 - 08/2015
GCSEs - Biology
Merchant Taylors' School
Northwood 09/2014 - 08/2015
GCSEs - Physics
Merchant Taylors' School
Northwood 07/2014 - 08/2015
GCSEs - Chemistry
Merchant Taylors' School
Northwood 09/2014 - 08/2015
GCSEs - French
Merchant Taylors' School
Northwood 09/2014 - 08/2015
GCSEs - German
Merchant Taylors' School
Northwood 09/2014 - 08/2015
GCSEs - Art
Merchant Taylors' School
Northwood 09/2014 - 08/2015
GCSEs - Geography
Merchant Taylors' School
Northwood 09/2014 - 08/2015
Certificate of Higher Education - Advanced Maths
Merchant Taylors' School
Northwood 09/2014 - 08/2015
Skills
- Interpersonal communication
- Customer relations
- Product knowledge
- Customer Service
- Business development
- Product merchandising
- Strategy development
- Customer rapport
- Market research
- Exemplary communicator
Affiliations
- Medics Rugby
- Medics Basketball
- Trading society
- Asian Society Football
Timeline
Ski Resort Rep
NUCO
12.2023 - 12.2024
Tutor
Tutor Hive
11.2023 - 01.2024
Conference producer
IMAPAC
10.2023 - 11.2023
Waiter
Mandarin
09.2023 - 10.2024
Club promoter
PRYZM
10.2022 - 12.2022
Tutor
MyTutor
01.2022 - 01.2023
Medical student
Hillingdon A&E
06.2015 - 06.2015
Medical student
Drexel University Hospital
07.2014 - 07.2014
Nursing home assistant
Abbey field
04.2014 - 12.2016
Certificate of Higher Education - Advanced Maths
Merchant Taylors' School
09/2014 - 08/2015
GCSEs - Geography
Merchant Taylors' School
09/2014 - 08/2015
GCSEs - Art
Merchant Taylors' School
09/2014 - 08/2015
GCSEs - German
Merchant Taylors' School
09/2014 - 08/2015
GCSEs - French
Merchant Taylors' School
09/2014 - 08/2015
GCSEs - Chemistry
Merchant Taylors' School
09/2014 - 08/2015
GCSEs - Physics
Merchant Taylors' School
07/2014 - 08/2015
GCSEs - Biology
Merchant Taylors' School
09/2014 - 08/2015
GCSEs - English lang
Merchant Taylors' School
09/2014 - 08/2015
GCSEs - English Lit
Merchant Taylors' School
09/2014 - 08/2015
GCSEs - Maths
Merchant Taylor’s School
09/2014 - 08/2015
Doctor of Medicine - Medicine
University of Nottingham
09/2017 - 07/2024
Bachelor of Science - Medical Sciences
University of Nottingham
09/2019 -