Summary
Overview
Work history
Education
Skills
Certification
Languages
Projects
Timeline
Generic
AJAY CHANDRASEKARAN

AJAY CHANDRASEKARAN

Summary

Certified Salesforce Administrator with strong experience in CRM customization, web development, and IT system support. Adept at managing user roles, automating workflows, and optimizing business processes using Salesforce tools. Skilled in HTML, CSS, JavaScript, and SQL, with a solid foundation in both Windows and Linux environments. Proven ability to deliver secure and scalable solutions that improve operational efficiency and data integrity.

Overview

1
1
year of professional experience
8
8
years of post-secondary education
1
1
Certification

Work history

Associate Software Engineer (Salesforce)

Accenture Solutions Pvt Ltd.
Bangalore, India
12.2022 - 12.2023
  • Managed Salesforce user accounts, roles, profiles, permission sets, and security settings to ensure controlled access and compliance with organizational policies.
  • Performed bulk data operations (import, export, updates) using Data Loader , maintaining high data integrity through regular validation and cleansing.
  • Customized standard and custom objects , fields, page layouts, record types, and validation rules to support scalable and efficient business processes.
  • Designed and implemented automation solutions using Flows, Process Builder , and Workflow Rules , improving operational efficiency and reducing manual effort.
  • Developed reports and dashboards for sales, service, and management teams, enabling data-driven decision-making with actionable KPIs and metrics.
  • Participated in requirement gathering and collaborated with cross-functional teams to deliver CRM enhancements aligning with business goals.
  • Provided training, technical support, and documentation to end-users, increasing adoption and minimizing support requests.
  • Exposure to Apex Triggers, SOQL, and basic Lightning components during minor development and debugging tasks in collaboration with the Salesforce dev team.

Education

Master of Science - Cyber Security

De Montfort University
Leicester
01.2024 - 07.2025

Master's Degree - Computer Applications

CMR Institute of Technology
Bangalore
08.2020 - 06.2022

Bachelor's Degree - Computer Applications

Dr.MGR Educational and Research Institute
Chennai, Tamil Nadu
08.2017 - 07.2020

HSC - Computer Science

La Chatelaine Junior college
Chennai, Tamil Nadu
06.2015 - 05.2017

Skills

  • HTML
  • CSS
  • JAVASCRIPT
  • PYTHON
  • SALESFORCE ADMINISTRATOR
  • SALESFORCE PROCESSBUILDER
  • CCNA
  • SQL
  • MS OFFICE 365
  • Windows
  • Linux
  • DATA VISUALIZATION ( Machine Learning )

Certification

  • Salesforce Certified Administrator
  • Salesforce Certified App Builder
  • Salesforce Certified Associate

Languages

English
Fluent
Tamil
Fluent

Projects

Violence Detection usingWeb Scrapping from other website data.

  • Tools: HTML, PHP, MySQL, XAMPP Server
    Developed a web-based system to detect violent content by scraping and analyzing text data from external websites. Implemented backend logic to parse and store extracted data in a structured format, enabling the identification of violence-related keywords and patterns. Focused on improving detection accuracy while generating concise content summaries. This project demonstrated practical skills in web scraping, data handling, and content classification using custom logic.


Network Controller with Graphical Reports

  • Tools: Python, Django, Anaconda, Visual Studio
    Designed and implemented a centralized network control system with an interactive interface to monitor and manage network operations remotely. Integrated graphical reporting to visualize key metrics and performance data, enhancing network visibility and troubleshooting efficiency. Demonstrated the ability to integrate various components for real-time monitoring, contributing to a better understanding of network behaviour and remote accessibility.


Real-Time Intrusion Detection Using Machine Learning

  • Tools & Technologies: Python, Google Colab, Scikit-learn, Keras (LSTM), Kaggle (KDD'99 dataset)
    Developed a machine learning-based Intrusion Detection System (IDS) to identify cyberattacks and unauthorized access in real-time. Implemented and evaluated four models — Random Forest, SVM, Logistic Regression, and LSTM — using extensive preprocessing, feature engineering, and class imbalance handling. Demonstrated strong skills in model comparison, real-time applicability, and cybersecurity-focused ML pipeline development.

Timeline

Master of Science - Cyber Security

De Montfort University
01.2024 - 07.2025

Associate Software Engineer (Salesforce)

Accenture Solutions Pvt Ltd.
12.2022 - 12.2023

Master's Degree - Computer Applications

CMR Institute of Technology
08.2020 - 06.2022

Bachelor's Degree - Computer Applications

Dr.MGR Educational and Research Institute
08.2017 - 07.2020

HSC - Computer Science

La Chatelaine Junior college
06.2015 - 05.2017
AJAY CHANDRASEKARAN