Overview
Work history
Education
Timeline
Generic

Andre White

Overview

14
14
years of professional experience

Work history

Team Manager

John Lewis & Partners
03.2023 - Current
  • Provided consistent leadership to maintain high levels of team performance and satisfaction.
  • Drove sales performance by setting clear targets, analysing KPIs, and coaching team members to exceed goals.
  • Conducted performance evaluations to identify areas of improvement.
  • Coordinated hiring, recruitment and training strategies to build a successful team.
  • Built strong relationships with referral partners, staff, suppliers, employers, and contractors to support programme delivery and identify job opportunities for individuals.
  • Work in a partnership with a wide variety of local London agencies and local London teams


Shop Support Partner

John Lewis & Partners
08.2018 - 02.2023
  • Served as the first point of contact for visitors and partners, providing warm and professional service and liaising with internal departments to ensure a smooth visitor journey
  • Managed partner inquiries via phone and in-person, maintaining clear communication and offering solutions
  • Coordinated team schedules, managed diary systems, and ensured smooth operations
  • Processed financial transactions, maintained confidential records, and ensured adherence to dataprotection policies
  • Assisted in recruitment and onboarding processes, supporting a collaborative and supportive teamenvironment
  • Monitored and responded to shared inboxes and ensured timely communication with internal andexternal stakeholders

Talent Acquisition Coordinator

John Lewis & Partners
06.2015 - 07.2018
  • Developed candidate shortlists, ensuring alignment with job requirements.
  • Collaborated closely with hiring managers to understand specific departmental needs in talent acquisition.
  • Organised training sessions for interview panelists, leading to more effective candidate assessments.
  • Built strong relationships with potential candidates through professional networking events and career fairs.
  • Handled administrative tasks such as scheduling interviews, managing correspondence, and updating database records to ensure an efficient recruitment process.
  • Ensured compliance with employment laws during all stages of recruitment process.

Customer Services Advisor

John Lewis & Partners
09.2011 - 05.2015
  • Provided exceptional customer service by assisting customers with product selection, inquiries, and recommendations to enhance their shopping experience
  • Responded to both in-store and online customer inquiries, offering solutions for product availability, pricing, and delivery options
  • Demonstrated product knowledge across a wide range of merchandise to offer tailored advice and support to customers
  • Assisted with stock replenishment and merchandising, ensuring products were well presented and easily accessible to customers
  • Processed transactions accurately and efficiently using the point-of-sale (POS) system, ensuring smooth and fast checkouts

Education

Diploma of Higher Education - ICT

Redbridge College
06/2007 -

Diploma of Higher Education - Sports and Science

Redbridge College
06/2007 -

Diploma of Higher Education - English,Maths and Sports Science

Redbridge College

Timeline

Team Manager

John Lewis & Partners
03.2023 - Current

Shop Support Partner

John Lewis & Partners
08.2018 - 02.2023

Talent Acquisition Coordinator

John Lewis & Partners
06.2015 - 07.2018

Customer Services Advisor

John Lewis & Partners
09.2011 - 05.2015

Diploma of Higher Education - ICT

Redbridge College
06/2007 -

Diploma of Higher Education - Sports and Science

Redbridge College
06/2007 -

Diploma of Higher Education - English,Maths and Sports Science

Redbridge College

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Andre White