Aiysha Kanth

I am currently working within the MOJ as an admistration officer. I deal with the Tribunal admin tasks alongside clerking. It is a very fast paced environment. i complete dailu tasks which include progressing Tribunal claims, dealing with applications from both parties, liasing with other areas of the team to ensure a smooth application process leading to a possible hearing. Alongside this I also take part in clerking working closely with judges and both parties attending the tribunal to ensure an informed smooth process in a professional manner. Within my role i also need to prepare papers/files for court reading for a hearing, create/update records, booking, preparing and organising meeting rooms for a variety of group activities. All task are completed in line with high quality standards set by the MOJ.

• Working closely with support manager caseloads to support participants into work
• Developing business through networking at events
• Creating my own events, inviting employers to meet participants, placing the right people in the place of employment
• Understanding the local labour market to create and maintain relationships with key employers
• Maintain a pattern of employment, training leading to interview, then employment
• Working closely with participants to help them understand where they are at in the employment journey and setting realistic goals – regularly re-visiting with support manager to ensure that they are on track to reach their goals
• Building a strong realistic pipeline of employers
• Consistently improving and enhancing engagement with stakeholders

• Managing a team of Employment Consultants ensuring they are meeting kpi’s and are pipelining effectively
• Managing Kpi’s making sure we are hitting job entries and outcomes for participants and making sure we are hitting monthly/quarterly targets
• Regular caseload reviews with EC’s – highlighting participant progression and planning progress for those have room for development
• Work collaboratively with employer engagement team encouraging EC’s to sub to vacancies
• Working collaboratively with work coaches making sure clients are referred to the right workshops and they are delivered in line with participant needs
• Managing performance in line with policy and procedure

• I currently Support Participants into employment by sourcing the right roles for them to ensure they remain in sustainable employment
• I amend and create CVs and upload on to software’s ready for employer access
• As a consultant I provide Interview support and guidance to ensure participants are skilled and provided with preparations for interview like questions
• I continue to have regular correspondence with Job centres top ensure that information is being relayed accurately
• Everyday Administrative tasks such as diary management, booking appointments, handling queries and complaints
• I am Proficient with my IT skills, confident with Excel, word and outlook
• I have possessed excellent organisation skills in this role as I am required to maintain and deliver top standard quality of service
• I Liaise with internal and external stakeholders and have gained the ability to promote for business needs
• Managing the skills team to ensure that all pp’s are upskilled and have their RTW documents ready for a handover to the jobs team who will focus on matching the participant to roles available

• Staff rotas
• Holding staff meetings, 121’s reviews
• Work as a carer to help when there are staff absences
• Strong communication and follow ups with social workers, hospitals, client families, staff
• Recruitment and taking part in recruitment events
• Staff supervisions
• Staff spot checks
• Complete staff care certificates
• Taking/making phonecalls
• Dealing with client referrals
• Updating systems making sure all information is accurate and up to date
• Having an on call phone supporting staff and client out of hours
• Sending regular emails to keep staff engaged and praising good work
• Managing sickness
• Manage fast changing work loads well
• Handling client complaints
• Support moving and handling training
• Meeting with a variety of different people from different backgrounds
• Regular client and staff check-ins to make sure they are ok and deal with any concerns efficiently
• Confident using Microsoft Office
• Managing staff holidays
• Managing Infection control

• KPI focussed telephone-based sales role
• Diary management and activity generating
• Managing and building key relationships with key stakeholders, including financial consultants and clients
• Providing high quality and compliant customer service
• Responsible for contributing to the team lead flow and conversion
• Arranging full administration tasks and policy updates for pre meeting preparation
• Lead roles for Digital leads and B2B Pilot
• Bringing the team together to achieve results on focused areas such as Digital Leads to increase conversion

• Proactively creating and maintaining relationships within the GP Segment
• Focused on creating relationships with GP Trainers, setting up webinars (end to end) and driving registrations and attendance
• Working closely with Financial Consultants to support development within their territories
• Working closely with Digital marketing to ensure that we are targeting the correct demographic
• Following end to end process from B2B activity to lead conversion within SRC
• Increasing my LinkedIn connections and posting content for connections to see and share
• Working with G.I to ensure that data is accurate to increase opportunities for lead generation
• Working with others within the CRM team to ensure that we are sharing best practice and supporting one another and working as one team to achieve the end goal
• Regular communication with all key stakeholders in the pilot both verbal and written
• Worked collaboratively with different areas of the business to drive outcome
• Proactively researched key areas to increase knowledge and drive acquisition

• Responsible for managing the East Midlands & South London regions and supplying a periodontal treatment (Periochip)
• Responsible for meeting monthly individual and team sales targets
• Prospecting via telephone and email to generate new leads
• Contact existing customers and look to grow account whilst ensuring a good relationship is maintained
• Updating Microsoft Dynamics with all relevant information in a timely manner and ensuring each account is properly managed
• Processing orders in a timely and effective manner
• Offering support to all existing customers and updating them with any product changes
• Attending dental shows across Europe to promote the Dexcel brand
• Communicate with field sales team to set up appointments with potential customers and set up educational visits to existing customers to promote the product/brand further within the practice/business
• Recently taken new responsibilities such as managing 2 colleagues and conducting lunch and learns at practices to cover any absent field members
• Achieving target 10 out of 12 months in 2017