AIWIN PAULSON
ERANAKULAM,INDIA
Summary
Hardworking Bartender with experience delivering reliable, helpful support in fast-paced working environments. Plans and prioritises well to achieve tasks within deadlines and meet changing job demands. Works flexibly to cover round-the-clock shifts.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Hotel assistant
P&O Cruises
Southampton, UNITED KINGDOM
06.2022 - Current
- Reviewed and improved guest journey in response to guest feedback.
- Maintained immaculate environment by thoroughly cleaning hotel areas in line with predetermined cleaning schedule.
- Oversaw cleaning supply and consumable inventory levels for housekeeping department.
- Visually inspected rooms to ensure they met hotel standards.
- Handled equipment, chemicals and materials with caution.
- Handled and stored luggage and packages with care to prevent damage.
- Kept up-to-date knowledge of local tourist attractions and shared tourist-related information with guests.
Bartender
HUDDLES CAFE
TRIVANDRUM, INDIA
10.2021 - 06.2022
- Maintained a spotlessly clean and tidy bar area in line with health and hygiene regulations.
- Maintained knowledge of drinks promotions, pricing and menu changes, offering customers up-to-date, reliable advice.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
- Maintained bar stocks, replenishing daily as necessary.
Barista trainee
Marriott International
BANGLORE, INDIA
12.2016 - 02.2017
- Facilitated smooth shift operations by monitoring stock levels, promptly placing orders for low-stock items.
- Maintained up to date knowledge in latest coffee trends and barista techniques by participating in [Frequency] training opportunities.
- Boosted return visits by engaging positively with customers and building rapport.
- Suggested alternative milk options to improve coffee art results, resulting in higher levels of customer satisfaction.
- Developed new [Type] recipes, trying different brew methods and brew ratios to achieve optimal results.
- Recommended addition of innovative coffee blends that became bestsellers within [Number] months of launch.
Education
HIGH SCHOOL -
S.N.H.S.S
NORTH PARAVOOR 06.2012 - 05.2013
DIPLOMA IN PROFESSIONAL COOKERY - HOTEL MANAGMENT
IIMS
COCHIN, INDIA 07.2015 - 05.2016
DIPLOMA IN HOTEL MANAGMENT - HOTEL MANAGMENT
MUNNAR CATERING COLLEGE
COCHIN, INDIA 08.2017 - 04.2020
Skills
- Suggestive selling
- Beer, wine and cocktail service
- Inventory control
- Cocktail list development
- Recipe development
- Bar cleaning and maintenance
- Employee training
- Strong communication
- Verbal communication
- Problem solving
Languages
English
Upper intermediate
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Hotel assistant
P&O Cruises
06.2022 - Current
Bartender
HUDDLES CAFE
10.2021 - 06.2022
DIPLOMA IN HOTEL MANAGMENT - HOTEL MANAGMENT
MUNNAR CATERING COLLEGE
08.2017 - 04.2020
Barista trainee
Marriott International
12.2016 - 02.2017
DIPLOMA IN PROFESSIONAL COOKERY - HOTEL MANAGMENT
IIMS
07.2015 - 05.2016
HIGH SCHOOL -
S.N.H.S.S
06.2012 - 05.2013
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