Summary
Overview
Work history
Education
Skills
Certification
Activities
Timeline
Generic

AISWARYA ANILKUMAR SUSHAMA KUMARI

Edinburgh,UK

Summary

Post graduate, who is seeking to find the opportunity to work in a challenging working environment that will encourage to learn and new and necessary skills as well as be motivated by the company to do the best for the sake of helping myself and company to an advance level in the industry. Hardworking known for creating positive customer experiences and driving sales growth. Skilled in upselling products and maintaining high customer satisfaction levels. Regularly recognised for contributing to increased store revenue through exceptional customer service.


Overview

4
4
years of professional experience
7
7
years of post-secondary education
1
1
Certification

Work history

Kitchen team member

Popeyes LK
Edinburgh
10.2025 - Current
  • Executed daily prep work, facilitated smooth kitchen operations during peak hours.
  • Assisted with menu planning for diverse culinary offerings.
  • Adapted quickly in a fast-paced environment, improved operational efficiency.
  • Adopted energy-efficient practices in the kitchen; contributed towards sustainability efforts.

Customer sales assistant

B & G S Landa
Edinburgh, UK
05.2023 - 08.2025


  • Communicated effectively with diverse clients, resolved wide range of queries and concerns.
  • - Resolve customer complaints or issues in a professional and efficient manner.
  • - Ensure customer satisfaction by identifying and addressing their needs and concerns.

Food and beverage assistant

Sodexo
Edinburgh, UK
02.2023 - 04.2023
  • Demonstrated exceptional customer service by promptly attending to diner's needs.
  • Maintained cleanliness in dining area which contributed to a pleasant atmosphere.
  • Prioritised tasks during peak hours to ensure smooth operations.

Data Entry Operator

Dover Digital Technologies Pvt Ltd
Kerala, India
11.2021 - 08.2022
  • Improved data accuracy by conducting regular quality checks.
  • Decreased errors with rigorous attention to detail and double-checking entries.
  • Sorted, categorised and organised raw data for easy retrieval and reference.
  • Updated existing databases regularly to keep all records current.
  • Utilised software tools effectively to automate repetitive tasks.
  • Transferred data from paper formats into database systems using keyboards, data recorders and optical scanners.

Education

Msc - Computing

Edinburgh Napier University
Edinburgh
01.2023 - 05.2024

ME - Computer Science and Engineering

Anna University
Chennai
01.2019 - 01.2021

BE - Computer Science and Engineering

Anna University
Chennai
01.2015 - 01.2019

Skills

  • Strong Communication Skill
  • Creative Problem-solving
  • Goal Oriented
  • Excellent Interpersonal Skill
  • Time Management
  • Strong Analytical Skill
  • Customer retention strategies
  • Project planning
  • Database programming
  • HTML expertise

Certification

Java SE8 Programming Course, 08/19 - 11/19

Activities

Mobile Based Optical Character Recognition and Text-to-Speech System, 01/19 - 04/19

In this project, user acquires printed documents as optical image using a smart phone camera. The opticalimage is passing to the OCR engine to convert the image to character streams representing letters ofrecognized words. Finally the converted text output is access by TTS system to convert the textual contentinto a voice output.


IDE :Android Studio ; LANGUAGE USED : Java


DURATION: 3 months


An Efficient and Secure Anonymous Authentication Framework with Location Privacy Preservation for IOT-Based WBANs, 02/21 - 08/21

In this project, first the doctor anonymously authenticates the patient to check the patient's legitimacy and then the patient anonymously authenticate the doctor to check the legitimacy of the doctor. Moreover, the location privacy of both the patient and the doctor is preserved by T A and it is exposed to the authorized doctors or patients based on the use of CRT.


IDE: Visual Studio; LANGUAGE USED: Asp.net


DURATION: 6 months

Timeline

Kitchen team member

Popeyes LK
10.2025 - Current

Customer sales assistant

B & G S Landa
05.2023 - 08.2025

Food and beverage assistant

Sodexo
02.2023 - 04.2023

Msc - Computing

Edinburgh Napier University
01.2023 - 05.2024

Data Entry Operator

Dover Digital Technologies Pvt Ltd
11.2021 - 08.2022

ME - Computer Science and Engineering

Anna University
01.2019 - 01.2021

BE - Computer Science and Engineering

Anna University
01.2015 - 01.2019
AISWARYA ANILKUMAR SUSHAMA KUMARI