AISVINI JEEVAKAN
New Addington
Summary
Compassionate and dedicated individual with natural ability to communicate empathetically and work collaboratively, demonstrating strong interpersonal and organisational skills. Adept in providing support and maintaining safe, comfortable environment. Eager to make meaningful difference in administrative role.
Overview
4
4
years of professional experience
Work history
Care Assistant
Right at Home
Croydon
2025.08 - 2026.04
- Maintain accurate and confidential client records, ensuring compliance with organisational standards.
- Identified and escalated health, safety, and safeguarding risks, contributing to safe and effective operations.
- Trained and supported junior staff, promoting adherence to care standards and operational procedures.
- Liaised with healthcare professionals and internal teams to support coordinated service delivery.
Trainee Care Coordinator
AM2PM Quality Care
Banstead
2025.05 - 2025.08
- Supported end-to-end coordination of care services, including scheduling, documentation, and communication.
- Assisted onboarding processes by coordinating staff, documentation, and compliance checks.
- Maintained accurate data records and ensured information was up to date across systems.
- Liaised with internal teams and external stakeholders to ensure smooth service delivery.
- Contributed to process efficiency and service improvement through proactive support.
- Handled sensitive information in line with confidentiality and data protection standards.
- Supported incident management and escalation processes, ensuring timely resolution.
Team Member
Domino's
West Wickham
2023.10 - 2025.04
- Supported day-to-day operations, ensuring service quality, process adherence, and customer satisfaction.
- Trained and mentored new team members, supporting onboarding and performance improvement.
- Maintained operational standards including stock control and task coordination.
- Delivered excellent customer service while working collaboratively with team members.
Care Assistant
Right at Home
Croydon
2022.10 - 2023.10
- Delivered person-centred support while maintaining accurate documentation.
- Monitored client wellbeing and escalated concerns in line with organisational policies and safeguarding procedures.
- Collaborated with multidisciplinary teams to ensure coordinated service delivery.
Education
CMI Level 7 Diploma - Strategic Management & Leadership
MBA (Merit) - International Marketing
Coventry University London
Bachelor of Law - Law
Bharath University
Bachelor of Business Administration - Business Administration
Jamal Mohammed College
Skills
- People & HR Administration (onboarding, coordination, documentation)
- Effective verbal communication
- Client support experience
- Data management & Accuracy
- Confidential Information Handling
- Customer & Employee Support
- Collaborative organization
- Office productivity tools
- G Suite
- Record-keeping & Compliance
- Problem Solving & Prioritisation
ADDITIONAL TRAINING
- NHS Administration basics (Self - learning)
- EMIS Web (basic knowledge – online tutorials)
- Customer service training
REFERENCES
Available upon request
Languages
English
Fluent
Tamil
Native
Timeline
Care Assistant
Right at Home
2025.08 - 2026.04
Trainee Care Coordinator
AM2PM Quality Care
2025.05 - 2025.08
Team Member
Domino's
2023.10 - 2025.04
Care Assistant
Right at Home
2022.10 - 2023.10
MBA (Merit) - International Marketing
Coventry University London
Bachelor of Law - Law
Bharath University
Bachelor of Business Administration - Business Administration
Jamal Mohammed College