Summary
Overview
Work history
Education
Skills
Timeline
BusinessAnalyst

Aisling Hannaway

Londonderry,County Derry

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Experienced Proprietor with background handling all aspects of business operations. Gifted relationship-builder, communicator and problem-solver diligent about running day-to-day activities. Offering [Number] years of progressive experience in [Industry]. Results-driven [Job Title] bringing [Number]+ years of experience in [Industry] operations. Focused on boosting team productivity and increasing profits by proactively managing and improving operations. Proficient in overseeing accounting, compliance and records management.

Overview

26
26
years of professional experience
3
3
years of post-secondary education

Work history

Proprietor/Manager

Foyle Tuition
Derry, County Derry
09.2010 - 11.2017
  • Led training for groups of professionals, helping to achieve certification in Solihull Programmes.
  • Assessed programme performance to make continual course and resource improvements.
  • Provided outstanding administrative support to verify successful delivery of educational deadlines.
  • Developed improved resources to support department learning goals.
  • Identified workforce knowledge and skill gaps to develop appropriate corrective training.
  • Recognised individual training needs and designed tailored activities to meet specified development goals.
  • Assisted teachers with planning, facilitating and delivering education programmes.
  • Supported learners with programme-related questions and concerns to maintain educational progress.
  • Built learner confidence and competence through personalised coaching to increase attainment.
  • Devised education programmes to aid achievement of company objectives, values and priorities.
  • Ran workshops to improve knowledge and understanding of key learning requirements.
  • Maintained high-level programme quality, identifying opportunities for improvement and facilitating adjustments.

Managing Director

Smart Start Specialised Tuition Service
Derry, County Derry
07.2004 - 08.2010
  • Created partnerships with parents and carers to support and improve students personal development.
  • Forged positive external relationships for improved community integration.
  • Deliver appropriate programs of professional development for staff.
  • Promoted and safeguarded welfare of children and young people within center.
  • Took lead role in managing student behaviour across school following set school policies for discipline.
  • Managed teaching and learning development to better student attainment standards.
  • Challenged areas of poor performance for raised teaching standards.

Special Needs Teacher (TOTD) 1 year post

St Patrick's Secondary School
Claudy, Derry City and Strabane
09.2003 - 06.2004
  • Liaised with teachers and education staff to comply with Equality Act and procedures.
  • Designed materials and modules to assist with teaching.
  • Assigned tests and homework to gauge development.
  • Provided compassionate support through effective communication and attentive listening to aid pupil wellbeing and comfort.
  • Gathered resources to assist deaf or sensory processing challenged students in understanding lessons.
  • Administered special education testing to determine level and capacity of students.
  • Trained students imitation, repetition and step-by-step problem solving to promote memory retention.

Teacher

Thornhill College
Londonderry, County Derry
09.1997 - 05.2001
  • Boosted student success by maximising individual learning, balancing group and individual instruction models to accommodate different academic levels.
  • Created lesson plans and scheduled each day to promote maximum student learning and enrichment.
  • Created comprehensive supporting resources, aiding swift progress in line with educational aspirations.
  • Planned lessons to target subject weaknesses and build skills within strengths.
  • Preserved the confidentiality of student records and information at all times.

Field Sales Representative

Wholesale Newspaper Services
Londonderry, County Derry
05.1994 - 01.1995
  • Cultivated positive new relationships with prospective customers across varied communication channels.
  • Identified and secured new sales opportunities to consistently achieve performance targets.
  • Met daily territory requirements through skilled planning and organisation.
  • Engaged potential clients in project discussions to increase new business.

Box Office Assistant

Derry City council
Londonderry, County Derry
07.1991 - 04.1993
  • Implemented ideas to efficiently resolve customer complaints, maintaining high levels of customer satisfaction.
  • Maintained consistent accuracy of a cash register .
  • Cultivated personalised customer service by fitting reservations to individual client needs, increasing positive customer feedback.


Education

Post Graduate Certificate in Education - English

Ulster University Magee
Derry
09.1997 - 06.1998

Bachelor of Arts - English and History

Nottingham Trent University
Nottingham
09.1988 - 06.1991

Skills

  • Entrepreneurial skills
  • Mentoring and training
  • Problem solving skills
  • Project budgeting
  • Strategic thinking
  • Change management
  • Operational management
  • Financial management
  • Strategic networking

Timeline

Proprietor/Manager

Foyle Tuition
09.2010 - 11.2017

Managing Director

Smart Start Specialised Tuition Service
07.2004 - 08.2010

Special Needs Teacher (TOTD) 1 year post

St Patrick's Secondary School
09.2003 - 06.2004

Teacher

Thornhill College
09.1997 - 05.2001

Post Graduate Certificate in Education - English

Ulster University Magee
09.1997 - 06.1998

Field Sales Representative

Wholesale Newspaper Services
05.1994 - 01.1995

Box Office Assistant

Derry City council
07.1991 - 04.1993

Bachelor of Arts - English and History

Nottingham Trent University
09.1988 - 06.1991
Aisling Hannaway