Aishat Eniola Sodiq
Tewkesbury,Gloucestershire
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.
Overview
1
1
year of professional experience
Work history
Customer service representative
CROWN HERITAGE
ABEOKUTA, NIGERIA
2022.02 - 2023.06
- Assisted teams during meetings to exchange practices for improving service delivery.
- Supported communication efforts by delivering regular updates on company policies and promotions.
- Maintained accurate records to contribute to process efficiency.
- Helped ensure seamless operations through timely report generation.
- Contributed towards meeting store targets while upholding service standards.
- Guided customers with purchasing decisions by providing comprehensive product information.
- Facilitated order processing to enhance customer shopping experience.
- Aided customer loyalty initiatives to reinforce retention rates.
Education
GCSEs - Science
All Saints' Academy
Cheltenham, Gloucestershire 2025.09 -
Skills
- Calm under pressure
- Problem-solving
- Communication skills
- Strategic planning
- Leadership
- Team building
- Quality Assurance
- Inventory management
- Social media marketing
- Upselling
- Google Workspace
- Marketing
- Multilingual
- Accounting
Affiliations
- Reading
- Swimming
Timeline
GCSEs - Science
All Saints' Academy
2025.09 -
Customer service representative
CROWN HERITAGE
2022.02 - 2023.06