Accomplished finance professional with expertise in financial analysis and reporting, risk management, and internal controls. Demonstrates proficiency in accounts receivable, reconciliation, payroll, and bookkeeping. Skilled in investment and trend analysis, budgeting, forecasting, and people management. Adept at problem-solving and process improvement with a strong focus on customer service and stakeholder engagement. Proficient in Microsoft Office Suite, email management systems, and live chat support tools. Committed to leveraging communication skills, active listening, empathy, patience, multitasking abilities, and record management accuracy to drive organisational success.
Experienced professional with focus on customer service and satisfaction. Capable of resolving issues promptly and fostering positive client relationships through strong communication and problem-solving skills. Committed to enhancing customer experiences by providing tailored support and maintaining high service standards.