AISHAH AHMAD

• Delivered excellent face-to-face customer service in a fast-paced environment, building rapport with customers and ensuring a positive experience.

• Handled customer enquiries, resolved issues professionally and adapted communication styles to meet the needs of a diverse range of customers.

• Operated computerised ordering systems and processed cash and card transactions accurately, demonstrating responsibility and attention to detail.

• Worked collaboratively with colleagues to achieve team objectives, maintain high service standards and manage busy periods efficiently.

• Prioritised multiple tasks effectively while maintaining accuracy, organisation and a calm approach under pressure.

• Assisted in supporting and guiding newer team members when required, contributing to a positive and productive team environment.

• Delivered friendly and efficient customer service in a busy environment, building positive relationships with customers and colleagues.

• Responded professionally to customer enquiries, concerns and requests, maintaining a calm and approachable manner.

• Worked collaboratively with colleagues to coordinate tasks, support team members and ensure the smooth running of day-to-day operations.

• Assisted customers with dietary requirements and food allergies, demonstrating attentiveness, responsibility and attention to detail.

• Adapted quickly to changing demands and prioritised tasks effectively while maintaining high standards of service.

• Checked inbound pharmacy stock met quantities listed on delivery records.
• Stored drugs in accordance with temperature and security requirements.
• Assisted with dispensing activities under supervision.
• Developed understanding of healthcare regulations and patient confidentiality.