Aisha Patel
London
Summary
Strategic, commercially focused HR leader with a strong business and strategy background in global financial services. Brings a unique perspective by combining deep business insight with expertise in talent acquisition, emerging talent, talent development, learning, and people strategy, enabling the design of impactful, business-aligned HR solutions. Known for driving transformation through innovative talent initiatives, strengthening employer brands, and delivering measurable improvements in leadership capability, workforce agility, and organizational performance.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Regional Head of Talent, Europe
HSBC
09.2022 - Current
- Lead talent acquisition, emerging talent, talent development, learning, and D&I for HSBC’s European workforce of 12,000 employees across 17 markets, partnering closely with the Europe CEO and Executive Committee to shape regional talent strategy.
- Improved female representation in senior hiring from 25% to 33% and introduced skills-based hiring practices; consistently achieved candidate satisfaction scores above 4/5.
- Strengthened HSBC’s employer brand through strategic sponsorships, referral and alumni programmes, enhanced social media visibility, and modernised brand visuals.
- Enhanced regional emerging talent programmes by introducing unified branding across 30+ markets, strengthening performance assessments to retain high-performing apprentices, and launching improved attraction campaigns.
- Delivered regional coaching programmes for 250 colleagues, scaling access to leadership development and career progression support through structured, measurable interventions.
- Rolled out skills academies, career development platforms, and digital learning programmes, driving a 14% YoY increase in learning hours completed across the region.
- Delivered a regional D&I agenda that launched new recruitment processes for candidates with disabilities and introduced inclusive leadership training for 70 senior leaders, resulting in a six-point improvement in the Inclusion Index.
Strategy Manager
HSBC
11.2018 - 09.2022
- Built and executed business strategies that strengthened commercial performance and customer experience, gaining deep insight into workforce requirements and organizational design, now applied to shaping talent strategies.
- Designed a platform strategy in Asia, driving innovation through 40 customer co-creation sessions, 50 feature concepts, and 200 prototype iterations to improve growth and usability.
- Developed a customer segmentation model for the UAE, uncovering a $7M revenue opportunity and improving alignment between customer value and service models.
- Created a future strategy for supporting small businesses, aligning evolving customer needs with operational and workforce implications.
Governance Manager
HSBC
09.2017 - 11.2018
- Established consistent policies and governance frameworks that enabled the bank to conduct business safely while delivering fair value for both customers and the organisation.
- Developed and implemented a global pricing policy that balanced innovation with regulatory compliance and ensured fair value exchange.
Digital Product Manager
HSBC
10.2013 - 09.2017
- Built expertise in digital experiences, understanding customer needs and the organizational capabilities required to deliver exceptional products and services — insight now applied to shaping future-ready workforce strategies.
- Led the launch of an upgraded banking platform serving 600,000+ businesses, acting as product owner within an agile scrum team.
- Managed revenue growth initiatives for HSBC’s corporate digital platform, enabling the regional team to exceed its 10% growth targets through adoption and customer engagement.
Transaction Banking Graduate Programme
HSBC
09.2011 - 10.2013
Finance Internship
Royal Bank of Scotland
07.2010 - 09.2010
Education
BSc (Hons) - Mathematics
Imperial College London
Skills
- Talent Acquisition & Emerging Talent Strategy
- Talent Development & Leadership Growth
- Learning Strategy & Skills Transformation
- Diversity, Equity & Inclusion (D&I)
- Coaching & Mentoring for Early Careers Talent
- Succession Planning & Leadership Pipelines
- Employer Branding & Employee Value Proposition (EVP)
- Stakeholder Engagement & Senior Leadership Influence
- Leadership of Large, International Teams Across Markets
Websites
Certification
- Certificate: Artificial Intelligence: Implications for Business Strategies – MIT
- Certificate: International Cash Management – Association of Corporate Treasurers (Distinction)
Timeline
Regional Head of Talent, Europe
HSBC
09.2022 - Current
Strategy Manager
HSBC
11.2018 - 09.2022
Governance Manager
HSBC
09.2017 - 11.2018
Digital Product Manager
HSBC
10.2013 - 09.2017
Transaction Banking Graduate Programme
HSBC
09.2011 - 10.2013
Finance Internship
Royal Bank of Scotland
07.2010 - 09.2010
BSc (Hons) - Mathematics
Imperial College London